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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage What I don't understand is why Vonage make you jump through hoops to activate 911

What I don't understand is why Vonage make you jump through hoops to activate 911 service.

911 activation could easily be a simple step in the sign-up process, with an option to skip. They can even default your billing address, just like they do for the shipping address. If you choose to skip, then they can give you the red boldface message that 911 service will be limited and that you can always activate later from the webpage. We've seen this all the time during software installation asking you to register.

Unless, of course, activating 911 service would cost Vonage money that they don't want to pay unless absolutely have to, i.e. when you explicitly go to activate it.
First of all, EVERYONE with Vonage outside of Rhode Island has to provide their name and address to whoever answers when they dial 911. So your "I'm on vacation" scenario doesn't fly.

What actually would happen in that situation is you would dial 911 and get connected to the PSAP associated with the address you entered on the 911 signup page rather than a PSAP wherever you happen to be. Which, although confusing, one could argue is better than nothing. It at least connects you to a person trained to talk you through CPR, poison control, etc. or who can explain to you "hey, you're in Texas, not in San Francisco." And hopefully someone technical enough to take Vonage on the road wouldn't be so simultaneously foolish as to try and call 911 from their portable adapter if they hadn't updated their 911 address on the Vonage website.

Now that we've covered that, here's a simple idea:

- Make the 911 signup process a mandatory step in the signup process
- Any time the customer's IP address changes, automatically generate an email, voicemail and/or Dashboard link to the customer requiring them to verify or update their 911 address

Not a perfect solution, but not terribly intrusive for people who don't travel, and it addresses the witless traveller who wouldn't otherwise know any better.

Read The Full Thread:

OK to test 911?

I live in Minnesota and have activated my 911 "service." I just read a frightening
You can test... Just tell the operator you are testing your 911 service. Tell
I thought by "activating" my 911 service - it registers my number with the address
It really erks me that the Bells are the ones keeping 911 service from the VoIP's.
When you input your address for Vonage to enable 911 service, you are just telling
ahhh..ok thanks for the clarification :-)
Any word on this " Vonage is working aggressively to provide this solution in additional
I tested my 911 service about a two weeks ago just to satisfy my curiosity after
It was mentioned twice in the USA Today article linked in this thread. Vonage's
I just wish they'd stop doing this after I've gotten registered.

ToddlerTN posted "What I don't understand is why Vonage make you jump through hoops to activate 911" on 03/25/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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