Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage Well, with 500m and voicemail for $15 I couldn't resist the move to Vonage from



Well, with 500m and voicemail for $15 I couldn't resist the move to Vonage from Comcast. Part of me just felt that Comcast was not earning the $ I was spending between broadband, phone, and cable TV. So late last week I called and ordered the Vonage service directly from Vonage (along with an RTP300). I also completed the number transfer paperwork and emailed it back on Friday.

This morning something strange happened and although I am still optomistic, between the type of phone support I received from Vonage, and the stories that seem pretty common after discovering this forum I am really starting to get nervous about this decision...

When I got to the office this morning (Tuesday 1/7/06) I decided to log in to explore my new Vonage account. Well, I was very suprised to see that I had a voicemail from last Friday (1/3/06). How could that be? I havn't given the temporary virtual number out to anyone and my original number couldn't have transfered yet since I had just sent back the number transfer paperwork a couple of days ago. More confusing was that evidently the person that ended up in my Vonage voicemail had called my as yet untransferred original phone number last Friday. To make sure my previous number hadn't already been transferred I made a couple of calls home this morning and sure enough after several rings I got my trusty old answering machine. (Note: I have not hooked up the RTP300 as of yet - my answering machine is still wired to the land line).

Oh, and FWIW this missed call turned out to be a very important requiring my wife to call and make apologies....

So I decided I'd call Vonage customer support to get an explanation. Well after over an hour on the phone and struggling through *significant* communication barriers and what was apparantly two levels of support the second level support person I spoke with explained (although she seemed unsure) that it appears that if she calls my home/original phone number from a Vonage Voip line she gets my Vonage voicemail but if she calls my home/original phone number from a "land line" she gets the answering machine!!! I was still not completely convinced but before I could ask anymore questions I got put on hold and she never came back to my call. I hung up 20 minutes later...

So now I am nervous and am beginning to think this may have been a bad move on my part not so much do to this specific issue (which is not yet resolved) but based on the horrible support even beyond the communication barrier the call was truly horrendous (I left a lot of the call out). Then I read about all the posts in this forum regarding number transfer problems, horrible service and support, etc....yikes.

I am planning to call support back on this vmail issue but I could only afford the nearly 1.5 hours I spent during business hours today. I still don't really understand how some callers could be going directly to the voicemail on my Vonage virtual number?????? Any ideas what could be causing this?



Read The Full Thread:

Hello - new Vonage customer - getting nervous


some calls are going to vonage could be bcoz your phone adapter is not hooked up
Take a chill pill. Your Vonage is (apparently) working as it's supposed to. You
as soon as you choose to xfer your #, vonage builds the number into their databases.
Thanks. What you say makes sense regarding "in network calls". Guess I'd feel
This sounds exactly like it's supposed to be. I signed up about a week ago. When
matt - i had a similar experience with receiving 'in network' calls shortly after
Matt - I feel your pain. I probably picked a bad time to make the switch as well. My
Hey, thanks for the replies (and the DNS analogy - I work in IT :-) ) . I understand.
No problem Matt. It's a great feature. Plus you should always have a number set

MattK posted "Well, with 500m and voicemail for $15 I couldn't resist the move to Vonage from" on 02/07/2006

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Addebsisy
New Today 2
Yesterday 9
Total 99037

Who Is On Site
Visitors 74
Members 0
Total 74


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.81
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.64 Seconds and 484 Pages In The Last 60 Seconds
The Vonage VoIP Forum