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Vonage Well, we cannot turn terminated accounts back active. You HAVE TO (no exceptions)
Well, we cannot turn terminated accounts back active. You HAVE TO (no exceptions) sign up for a new account and have someone like me swap the phone numbers/equipment over to the new account ...
You are waiting for nothing, and the rep that you talked to probably did not know we cannot make a terminated account active again.
I can get you setup in about an hour, but you have to sign up for a new account, let it charge you $68.08, get that credited back to your c/c , then give me your old acct#, new acct#, phone number, and WAN MAC Address of the device you wish to use then I can get it all activated for you
Read The Full Thread: terminated and still waiting...
• I received an e-mail last Friday stating my account had been terminated and I had
• Thanks for your help JDR, this is the response I received:
"Thank you for contacting
• Don't worry about advising... I have called and filed a complaint and will hopefully
• Why do I think there is more to this account termination story then I am being told?
• I dunno but it's not the first time it's been reported here.
http://www.vonage-forum.com/ftopic6041
• Good question. I'll hopefully find out more after speaking with management as
• Who is the "manager" you were told would call you back?
• I have no idea, I was told someone from management would call me back in 24 hours.
• I think what he is looking for (he is off for the night now) is the ticket # so that
jdr30 posted "Well, we cannot turn terminated accounts back active. You HAVE TO (no exceptions)" on 06/08/2005 |
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