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Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage Well, that depends. Actual phone service: YES . I have Adelphia Cable as my ISP



Well, that depends. Actual phone service: YES . I have Adelphia Cable as my ISP ('nuff said there), and so far, even through Hurricane Frances (I'm in West Palm Beach, FL), the service worked fine. Calls were forwarded to my crappy cell phone (Sprint) ,when Adelphia bit the dust during the storm, with no problem.

As for Customer Service - HELL NO : 30+ days later and I still don't have my Bell South number transferred. I know Bell South has a lot to do with it, but the Vonage worthless 24 hour technical support has yet to answer my four (4) e-mails on this matter. I am sick and tired of paying Bell South and Vonage for the same service. I even wrote the frickin' CEO and got nothing but an automated response saying someone (hopefully who speaks English or at least knows what's going on) will get back to me.

My grade for Vonage:

Setup: A

Clarity of calls: A

Connection speed once dialed: B+

Ease of operation: A

Call tracking via website: A

Website: C (slow loading. Sometimes won't load at all. I use Firefox for my browser)

Cost vs. features: A

Customer Service: F (for lack of a lower grade)

Vonage please get your act together. You have a good thing going. But it could be better. A lot better.

Fire some people if you have to. Get another company to host your site. Spend some of that money saved on better equipment. Blow up your building and write it off on your taxes, or move to Newark and let the people trash your bulding for you. DO SOMETHING!!!!

CALL ME!!!



Read The Full Thread:

is the service good?


hey i am interested in the service here. how the hell is it really? I would like some
Welp do what I did...run with pots & vonage for 30 days...on a bad call vonage sounds
Like Socrates says "try it". After using Vonage for 30 days, I cancelled my Verizon
Buy it, get it. The service is only as good as the ISP which provides your internet
I decided that living off campus for the summer provided a great chance to try out
A very good summary of things, I'd say. I'm really glad that I get to use so
I was looking at a Vonage brochure from Best Buy (even though I didn't subscribe
I actually live in Conway, Arkansas, which is about 30 miles NW of Little Rock.
I think I had mine up and running in 30. But after nearly a week of waiting (like
This is from the "Take Vonage on the Road" Section of their website: But

Anonymous posted "Well, that depends. Actual phone service: YES . I have Adelphia Cable as my ISP" on 09/20/2004

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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