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Garryfirea Posted:
There are a
sprinkling
singular reasons
why someone may
hand-picked to
clean
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letting malowanie dachu krakow
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Garryfirea Posted:
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take control of czyszczenie dachow slask
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Sobfrody Posted:
The lawsuit says
West’s lawyers
acknowledged the
sampling happened
when they
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RobertBag Posted:
http://www.gagprin
cess.com/this-sass
y-dog-doesnt-waste
-time-this-summer/
...

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Evolutions Of Famous Actors And Characters
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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

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Sobfrody Posted:
The fancy footwear
additional a touch
of glamour to the
laid back outfit,
consisting
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Kylie Jenner Ditches Bra in Oversized T-Shirt Look, Rocks Co
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Sobfrody Posted:
In addition, she
snapped her
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dark, brooding and
plain spooky
...

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Kris Jenner Once Referred to as Marcia Clark About Seei
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Sobfrody Posted:
Just weeks after
she was held up at
gunpoint in her
Paris hotel area,
Kim Kardashian
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Every outfit Kylie Jenner wore at New York Fashion Week 2016
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Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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diana87 Posted:
You have to use
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Vonage Well, so far I'm not happy with Vonage Canada VOIP. I ordered the service on March



Well, so far I'm not happy with Vonage Canada Voip. I ordered the service on March 30. The shipment was somehow misdirected, and a couple weeks later I decided to call Vonage. Helpdesk India told me the phone belonged to me, so I would have to find out from Canada Post where it was.

I called Canada Post and they said it was returned to sender due to a bad address, and that Vonage would have to call them to trace it.

So, I called Vonage, got an English person by chance, he called Canada Post, then he called me back and said he was shipping me a new phone.

Phone arrives within a couple days, so I install it. Handset appears to be toast, even after charging.

So I call Vonage's Helpdesk India who tells me that I have to call VTech to get the phone fixed/replaced.

Here's the email I sent to VTech.

**********************
Hello,

I have purchased Vonage Voip service including a VTECH IP8100-1 phone which they shipped to me. I've installed the unit as per instructions, but the handset is non-functional (appears dead, no lights or response when pressing the on button).

Setup: Cable Modem / No Router / 1 PC

Here are the things I've confirmed:

-Power connected for both base unit and handset charger.
-Battery installed correctly
-Base unit Ready light shows green.
-Internet connection works for the PC.
-Base unit is connecting to Vonage, as a voicemail caused the base unit "message waiting" light to turn on. After deleting the voicemail through my Vonage web account, the message light turned off.
-Handset battery area slightly warm to the touch after charging 12 hours, indicating power is getting through.
-Handset does not respond to any buttons, no sound from earpiece, no LED or any lights (appears dead)
-Have tried resetting base unit, powering on and off both Cable Modem and base unit, PC, etc.

Phone info below.

Please Help,
Tim

Vonage Number: (removed)
Firmware Information:
Firmware Version: 11.1.0-r050729
Release Number: 4.013.1-r000022
Bootloader Version: 1.3.3.1101

Internet Connection (WAN) Information:
MAC Address: (removed)
Connection: Connected
IP Address: (removed)
Subnet Mask: 255.255.255.0
Default Gateway: (removed)
DNS: (removed)

Local Connection (LAN) Information:
MAC Address: (removed)
IP Address: 192.168.15.1
Subnet Mask: 255.255.255.0
DHCP Server: Running

System Log:
Received PROV_START
Received PROV_DONE
Received PROV_START
Received PROV_DONE
Received PROV_START
Received PROV_DONE
Received PROV_START
Received PROV_DONE
Received PROV_START
Received PROV_DONE
Received PROV_START
Received PROV_DONE
Received PROV_START
Received PROV_DONE
Received PROV_START
Received PROV_DONE
Received PROV_START
Received PROV_DONE
Received PROV_START
Received PROV_DONE
Received PROV_START
Received PROV_DONE
Received PROV_START
Received PROV_DONE
Received PROV_START
Received PROV_DONE
Received PROV_START
Received PROV_DONE
Received PROV_START
Received PROV_DONE
Received PROV_START
Received PROV_DONE

Traffic Stats:
Net Transmit Receive
WAN 191310 Frames 714264 Frames
LAN 181030 Frames 187742 Frames

***********************

VTech's auto-reply says 1-3 business days to get back to me.

So, I'm seeking advice. Should I:

a) cancel now, maybe get my money back for the setup fee and first month (doubt I'd get anything for the phone - mahooknabar didn't understand what I meant when I asked if I could ship the phone back for replacement)...

b) wait for VTech.

c) call Vonage and complain (if I can get past Helpdesk India) and maybe get another phone sent.

d) do something else.



Read The Full Thread:

Apparent Defective VTech IP8100-1 Handset


Follow-Up: So, apparently it's all about who you talk to. This is the 2nd time

Tim_VOIP posted "Well, so far I'm not happy with Vonage Canada VOIP. I ordered the service on March" on 04/24/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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