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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage Well, it finally happened. Someone else is having the same problems that I am!

Well, it finally happened. Someone else is having the same problems that I am! Oh wait a minute, thousands of people are having the same problems that I am! First it took 114 days to port over my telephone number. Then the answering machine, we won't use voice mail, would pick-up the call and record the message followed by 20 seconds of really loud busy signal. Then 1 out of 3 or 4 calls would suffer the latest one-way audio problem. People call me all of the time and tell me about how they had to dial several times to get the line to ring. I can't tell you what I have received from the "Retention" department...or maybe I can.

1. I lost my rebate as it took almost 4 months to port the number. For this, I was given a reverse charge on my credit card for the full price of the PAP2 adapter.

2. I received several months of "free" service and my current credit balance in my account will be burned off in 5 months.

3. I asked for a replacement PAP2 adapter and was told only that the Four Port Router adapters were available for distribution as a replacement. I paid for the size of the PAP2 and that I what I should have it replaced with.

4. Upon calling "Retention" to get my money back, and yest I did spend real money (free service going forward is not a reimbursement), as I have a large credit balance in my account, I was told that they could over-night me a PAP2 adapter immediately. They did say they cannot convert my credit balance into a check. Well, that is completely crappy customer service.

Here are the solutions to the problems that I was having, and I have a major issue with me doing the research for the CSTechs. I searched threads with the "busy signal" problem and found the answer. But, alas, as the Tech must perform the correction, to Vonage's internal system, I had to sit on the phone with them and pray they would call back to leave test message after test message. Well, they did and it now works flawlessly. The "one-way" audio problem still exists, in earnest, I must say. The issue with the "failed connections" for incoming calls also still exists, and in earnest, I must say again! Why should I have to do all of the work in fixing Vonage's broken system. Complete horse doo-doo, if I don't say so myself.

Well, I took the step and ordered a phone line with SBC. Should be in 4/29 or 30. And I will wait for Comcast to bring their Voip to my area and use them directly, my cabler modem it working perfectly and my speeds are above the minimums to have a successful Vonage experience. And yes, I have read plenty of articles about Comcast and other high-speed providers "theoretically" not treating Vonage nicely. Again, more of a reason to use a service your back-bone provider will implement.

My Vonage experience is over and my wait for Comcast to enter the market is going to be rather short. I can wait until the end of the year if need be!

This was kind of a rant, but it proves in my mind that Vonage still has a long, long way to go.

Good luck to all!


Read The Full Thread:

It''s Official...I am going back to Copper Wire!

I, in no way, doubt anything written in the above post. I just think it's amazing
I also find it amazing how some people can have so much problems.. and these people
Well... I don't think anyone can boast of 100% customer satisfaction... especially
I'm in a similar situation. It's been over 3 months, still no phone number port.
Sorry to hear that man. Ive had much better results fortunately. A shocker to me
<<Some people have zero problems, some have a couple, and others have a
It is strange but believable that alot of people such as myself get excellent service
What would be nice is to hear from Vonage on this issue. I have similar problems
I would have to say that 100% of the problems I have had with my VoIP is due to my ISP

lewiedude2 posted "Well, it finally happened. Someone else is having the same problems that I am!" on 04/28/2005

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