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Vonage Well, having your VoIP and your connection be from the same company may give you
Well, having your Voip and your connection be from the same company may give you some advantages, not the least of which is a single point of responsibility. ;)
I think your next step, though, is to call CS. They may or may not be able to help you, but it can't hurt to try. You may also want to make a long test call to someone, and IMMEDIATELY when you run into problems, hang up and run a speed test right then. It may help isolate an intermittent problem. Then again, the problem might go away before you can run the test.
Keep a log of when it happens (time of day, how long into the call, how long it lasts, etc). Run some speed tests around the same time of day the problems occur (if you get any consistency at all) and see if your ISP just gets overloaded, which happens.
Sounds like you're doing everything right. Unfortunately, the weather in the Internet isn't always clear. It's also possible you have a defective PAP2 unit, or a problem with the Vonage-POTS gateway. But I'd place my money on an intermittent connection problem/slowdown.
The other thing to check is your router. What type of router is it? What firmware? Have you tried hooking ONLY the PAP2 into your modem directly and doing a few test calls?
Read The Full Thread: Why do I have cut-outs(can''t hear me on long distance calls)
• Have Vonage (PAP2 Linksys device) connected to a Linksys Wireless Router. The
• Please do the test at www.testyourvoip.com and post your detailed results. Also,
• From Charlotte, NC to San Jose using : http://www.testyourvoip.com/details.html?id=NB2RX0
MOS
• Daaaang. Those are some pretty good numbers. Repeated tests will tell you if you
• I cut the wires to my BellSouth phone-so there is no signal coming in.
I am
NateHoy posted "Well, having your VoIP and your connection be from the same company may give you" on 12/06/2005 |
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