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Vonage Well besides choppy calls, lost calls in and out. and now my internet is slow and



Well besides choppy calls, lost calls in and out. and now my internet is slow and sometimes can't find page. When I take the router out of the link my internet runs perfect. I just installed this new Linksys WRTP54G and it didn't help with the choppy calls or lost calls. Surewest Says all is ok as far as they can see. Has anyone else had these problems? And is there any light at the end of the tunnel... I'm not Techie so someone please help me.

I run my dsl to router then to phone and one fax and data cable to computer

1. Granite Bay, CA (Sacramento)
2. Surewest, DSL
3. 2991 down, 644 up
4. Comtrend - CT-507
5. Linksys - WRTP54G
6. dropped calls, choppy audio. dead service
7. MOS 4.4 / 5.0
(Best with G.711 is 4.4)

Degradation Sources
Codec 0.57 89.7%
Latency 0.04 6.7%
Packet Discards 0.02 3.3%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 217 ms
Packet Discards 0.1%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss
Jitter Min: 0 ms
Avg: 5 ms
Max: 26 ms
Signaling Quality Post-Dial Delay 156 ms
Call Setup Time 297 ms
Media Delay 531 ms
MOS Analysis FROM Boston To You
Media Quality MOS 4.4 / 5.0
(Best with G.711 is 4.4)
Degradation Sources
Codec 0.57 89.7%
Latency 0.04 6.7%
Packet Discards 0.02 3.3%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 217 ms
Packet Discards 0.1%
Packet Loss 0.0%
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss
Jitter Min: 4 ms
Avg: 7 ms
Max: 26 ms
Signaling Quality Post-Pickup Delay 343 ms
Call Setup Time 330 ms
Media Delay 375 ms

[ADMIN EDIT TITLE: "Too many problem to list" IS TOO VAGUE]



Read The Full Thread:

Choppy and lost calls


how is your network set up?
[ADMIN EDIT TITLE: "Too many problem to list" IS TOO VAGUE] tell that to the
LOL, calm down there Lucifer. The purpose of a descriptive title is to help
I know I'm not the only one here with problems and I'm sorry for being a little testy.
Look, if you have lost hundreds of thousands of dollars in business , then shame
Why don't you try answering Reebok's question a little more clearly. "RJ11 jack
I don't see the point to your post? yea shame on me for trying to save long distance
there is a rj11 phone jack in the wall I run a phone line from it to my dsl modem list
Suggestion - try calling the Vonage Tech Support folks from a cell phone. That

Janderson posted "Well besides choppy calls, lost calls in and out. and now my internet is slow and" on 01/08/2006

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