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xing33 Posted:
In The Forum:
Vonage UK
On Apr 22, 2017 at 12:49:38

xing33 Posted:
In The Forum:
Vonage Canada
On Apr 22, 2017 at 12:45:21

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

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Vonage vs. Time Warner Cable SoCal

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Vonage UK Review

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Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage Well I was very excited when I checked the Vonage website and it finally said local

Well I was very excited when I checked the Vonage website and it finally said local numbers were availible in my area. I quickly signed up and sent in my LNP form.

A month later, nothing had changed. My status was still "Waiting for response from carrier." Ok, I've read the posts here, so I'm not worried. I send an email just to prod them along. The next day I have Vonage's response in my inbox.

"I am contacting you in regards to your number transfer. We did
receive your request however we currently do not offer number
portability in your local area. We are continually expanding our
market availability and plan to offer this option for all Vonage
customers. Please check the website for your number if we start
offering service in your area code or if we add new numbers in your

Huh? Why not tell me this when I sent my request in?

So I call in to cancel my acct. After being on hold for half an hour, the rep (who was very friendly, wish I remembered her name) thinks its a mistake and in fact they will be able to port my number.

Great! I'll wait. Another half hour on hold while she checks and suddenly her Supervisor determines that NO, they cannot do it because the company that they use to do the porting that could do it, doesnt service my area yet.

Ok, that stinks. Please cancel me and credit me for the month that I couldnt use the phone. The very helpful rep agrees, but has to transfer me to another dept for that. Well after another 10 minutes I had to take another call. Sheez, who knew I'd have to block out a couple hours to cancel a service that only took minutes to sign up for.

Well I call back the next day and its like I'd never called. Had to go through the same story and this time it seems like they dont want to credit my acct. The rep today was very short with me and when I asked about being credited, she suddenly transferred me to another dept w/o any warning. (Naturally I was on hold during this transfer.) And while on hold, emails start pouring in:

You are authorized to return the device listed below.
Your RA# is *****************

Device: Linksys RT31P2
Mac Address: ************************
Serial Number: *************************

All returns must include the original manufacturer's packaging,
manuals and cables or any applicable credit will be reduced.

Device(s) must be returned within 14 days of the issuance of the RA#.
If the device is not returned within this timeframe, your RA# will
expire and you may be charged the full price of the device or a
disconnect charge of $39.99 depending on the situation.

Followed immediately by this one:

Account Number: *********************
Amount of Transaction: $41.19

Dear Greg,

Your Vonage DigitalVoice service has been cancelled and a final charge of $41.19
was issued to your credit card on 06/07/2005.

Wow! I knew I'd been on hold awhile, but FOURTEEN days have already passed? PLUS, I'm responsible for the shipping charges to return the equipment.

Now, Vonage has billed my credit card somewhere in the neighborhood of $100 and I have only made a couple of calls to test the install.

After explaining my whole story again the yet another rep that finally came on the line, she explained that she would have to email a request to ANOTHER dept to see if I can get any credits issued to my acct.

I'm supposed to get a response in 48 hours from that dept, so I'll keep you posted. I'll have to say that I'm a little put out that they are so quick to bill me for equipment that I've barely used and will return at MY expense, but getting anything back from them is like pulling teeth.

Read The Full Thread:

Lost a month of my life

Here's the reply I got this afternoon. No mention of being credited for the time

No_4me posted "Well I was very excited when I checked the Vonage website and it finally said local" on 06/07/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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