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Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


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Vonage Well I managed to cancel Vonage service pretty painlessly (or as painlessly as



Well I managed to cancel Vonage service pretty painlessly (or as painlessly as could be expected).

I called and was on hold for around 20 mins or so, and then was transferred to a tech support guy who said he was handling calls from the cancellation queue because the cancellation department was backed up (no kidding).

He wanted to have someone from the cancellation department call me back, since he couldn't do cancellations. I explained to him that I'm located in Asia, and a callback from cancellations would come only in the middle of the night for me.

He said he'd have them call me back "shortly", so I asked him what that meant? 30 mins? 10 mins? He said "something like that".

Line was then silent for a bit, I assumed he was setting this up for me. 2 or 3 minutes later he came back and said that he had found someone who could cancel my account for me and he'd take care of it. He did so, and I got the email from Vonage confirming service termination.

I spent about 20 minutes on the phone with him, and all my lines were cancelled. Based on what I'm reading on the web and this forum about Vonage cancellations, I think this can be considered a "good" experience.

Vonage did not charge any termination fee, or ask for any equipment back.

An aside: He asked me what service I was switching to. I told him Skype. He asked me how to spell that. "Is it S-K-I-P-E?" I found that question pretty surprising for a Voip tech to ask. Though he was polite and helped me get the job done - so I can't complain really.

Aside #2:
Question: Would I sign up again with Vonage in the future?
Answer: If I needed to, maybe. Though I wish they'd make it easier for those living outside the US and not require US Billing/Shipping addresses.



Read The Full Thread:

Service Cancellation - What needs to be returned?


Hi, I intend to cancel my Vonage service (because I don't use it anymore).
with vonage ypu dont have ANY contracts, its on a monthly basis. If your over the
I believe when they expand to other areas, then customers will not need a US billing
Just a quick question, how did the service work for you from Asia? I have recently
There are some I know in Asia who have Vonage service. They have had no complaints.
It works well from Hong Kong, Singapore and India. As long as your ISP supports
You need a billing address in whatever country your service is in. So if you have

aebrahim posted "Well I managed to cancel Vonage service pretty painlessly (or as painlessly as" on 03/07/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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