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Vonage Well I got through to tech support yesterday. Went through the initial call screener,
Well I got through to tech support yesterday. Went through the initial call screener, who put me through to Advanced support... Then after a few minutes I got forwarded to level two support (third person). The level two support made a few claims:
1) Said he is prohibited from releasing the SIP IP addresses.
2) Claimed that even if I found them, it wouldn't work.
3) Claimed the addresses continually cycle to prevent it from working.
4) Claimed it was a security concern to prevent DrDoS attacks.
#1) I can believe
#2) Conflicts with some of the info I find here.
#3) Leads me to believe that Vonage has given a few hardware providers their cycling algorithm if they work at all. This means only Vonage blessed HW should work, since no one else would know the timings. I don't know if I believe this since I think there are some people here who've had success with unBlessed HW... True?
#4) I'm not a firm believer in security through obscurity. Eventually people will find their servers, so best to make them public and bulletproof rather than hidden and vunerable. Who knows perhaps they are actually hidden and bulletproof. If that is the case than I can understand their logic.
In light of these points I will probably take my SIP business elsewhere. I'll probably keep my main Vonage line, but shopping around now, Vonage is far from the only carrier anymore.
I've signed on with quite a few of the free carriers that I won't name here, but I got to admit, I'm impressed.
-Dan
Read The Full Thread: Softphone on HTC TyTN or Tilt
• Can the Vonage Softphone be installed on an HTC (AT&T) Tilt or TyTN? How? Thanks.
• You can't use the Vonage soft phone program itself, but you can get another soft
• Thanks Howie. Would you know which softphones will work on the HTC smartphones?
• You would need a version that works on Windows Mobile - both SJlabs (sjlabs.com)
• Yes, it's quite possible that WM is the trouble. For WM there isn't really a "client"
• Yep, FWD works without issue. There is no doubt that WM6, as well as the device I
• The sphone.vopr.vonage.net still works fine in the F3000 as well as in a few other
• Saw your post here:
[web]http://www.vonage-forum.com/You_can_t_use_the_Vonage_soft_phone_program_it
• One thing that you could try is to sign up for one of the "free" services (like fwd,
• Vonage SIP configs have not changed from old posts (one is included at http://www.vonage-forum.com/f
DKB posted "Well I got through to tech support yesterday. Went through the initial call screener," on 01/11/2008 |
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