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In The Forum:
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Topic:
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In The Forum:
Fax - Tivo - Alarms
Topic:
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On Feb 15, 2017 at 21:16:51


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Vonage Well I do. I think that the FCC does as well. Not once when I spoke to a "customer service"





Well I do. I think that the FCC does as well. Not once when I spoke to a "customer service" person did they clarify or correct my assumption. My assumption was that the Vonage 911 service was just as good as a landline 911, which it is not. I repeated my assumption to many people at Vonage since I got passed around a lot. Vonage strung me along and kept me from cancelling before the 30 day limit. Many times when I called their customer service their computers were down and they could not answer my account questions. Which forced me to wait another day. I did a search for 911 on the Vonage site and I found that Vonage hints that their 911 service is just as good as long as you provide an address, which it is not.



Read The Full Thread:

Difficulty cancelling - terminating Vonage service


Hi, Vonage does not work with sufficient quality on International calls,
Have you tried talking to your credit card provider? If you're telling it straight,
Yes I could go to the credit card company & stop those payments, but then I'm
I haven't had to cancel Vonage so am not sure what the real procedure is. I did
I got curious and called the CS line. Very quickly I got to a menu option to cancel
Hi, Yes I did get through the menu system to cancel the service (It is part of
Good luck!
Did you transfer your number to Vonage, or is it a Vonage-assigned number? If
Hi, A good thought, on the number transfer, but in my case I had first wanted
I cancelled in July and I'm STILL getting billed. The service didn't work correctly,

pabluski posted "Well I do. I think that the FCC does as well. Not once when I spoke to a "customer service"" on 09/14/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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