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Vonage Well, Comcast has a serious problem on their hands, and the idiots don't even know
Well, Comcast has a serious problem on their hands, and the idiots don't even know what to do. I spoke to my leasing office this afternoon-they're located right across my my apt., conveniently-and they told me the Internet service has been so bad for the last 3+ weeks that they have not been able to get business done. They've spoken to their attorneys about possible legal action against Comcast.
For me personally, this is day 29 of some sort of Comcast problem. Today, my speeds have been as bad as 700k down and again, 5k up; and this for someone who is supposed to be getting the top tier of 8MB down and 786 up!
My testmyvoip results have been in the mid-4.0's for incoming, but around 1.0 for outgoing, which has resulted in unintelligible conversations, so obviously my Voip service has been severely affected.
The most frustrating part of this is that Comcast literally has no frickin' clue what's wrong. They had more line techs out today, but that didn't work. Worse, about an hour ago, they called me (we're using my cell # to talk) to tell me the problem has been fixed.
No it hasn't!!! Don't these @#$holes know what the hell is going on?!? My leasing office also told me today that a Comcast line tech supervisor told her, "We don't know what the problem is and we don't know how to fix it."
What the hell kind of explanation is THAT?!?
The left hand of Comcast has absolutely NO idea what the right hand is doing, and vice versa. I get off the phone a few minutes ago with a supervisor from their tech. dept., the # one would call when there's a service issue, and HE tells me "there's an outage in your area." Well, DUH!
But then why the hell was I told an hour or so ago that the problem was fixed?
:evil:
Read The Full Thread: Unable to Fax things, other bizarre problems
• Wow. I don't even know where to begin. First the basic info:
1. Your location
• Please run a trace route to www.yahoo.com and post results.
• Here ya go...
Tracing route to yahoo.com [66.94.234.13]
over a maximum
• Lord Vader,
Call Comcast. Once hop clears the modem, I believe(192.168.1.1),
• When I called them, I scheduled a service call for them anyway. They're supposed
• I called them back to give them this trace route information and was fortunate
• Good luck, and let us know the end result, since you're on the frontline of the Comcast
• I know. So far, I've been one of those Comcast customers who hasn't had the typical
• It's more like Comcast vs. Customer than anything else...
Last Comcast outage:
• I switched from a local provider to Comcast high speed in December 2004-15 months
UMP25 posted "Well, Comcast has a serious problem on their hands, and the idiots don't even know" on 03/24/2006 |
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