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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage vs. Time Warner Cable SoCal



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Vonage Pros and Cons for 2006



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Salt Lake City: impressions after several months




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Vonage Week of 7/3 I tried three times to sign up over the Internet with my Discover card.



Week of 7/3
I tried three times to sign up over the Internet with my Discover card. Neither times did it work.


7/13 - 45 minutes on the phone with Vonage support
After I bought a router from buy.com and received it in the mail, I was still unable to sign up for the service using three different types of credit cards.
After 45 minutes on the phone, the CSR was able to get a technician to enter in my credit card number manually. It finally worked. The phone and Internet seemed to work okay at that point.


7/15
The phone stopped working. I tried emailing support, since the CSR's only knew how to reboot the device. I got an email back that explained how to upgrade the firmware. It didn't work.


7/16 - 10 minutes on the phone with Vonage support.
I called Voice Support. After a reboot, the firmware started to download. The phone started to work okay, but the Internet wasn't working. I said that I'd call back if it still didn't work after the upgrade had finished.

7/16 - 58 minutes on the phone with Vonage support
Internet worked, after I disabled Proxy Filtering, Cookie Filtering and ActiveX Filtering. With the Vonage service, my phone dials my cell phone okay, but doesn't work when I call my work phone. After going through 5 levels of menus, I talk to a t1 tech that says I need to talk to a t2 tech. 18 minute hold for t2.

T2 tech has me reboot so she can run a test. Not sure if the test came up with anything, but I still can't dial my work number. She was able to confirm that I can receive calls. Phone2 port does the same thing when calling work. So far, the other numbers I've tried (limited) work fine. Seems like a switching problem at Vonage. T2 tech tried to dial my work number and she was able to connect.

So far, I still can't dial these 858 numbers from my Vonage line.
523-xxxx doesn't work (pause and click)
689-xxxx doesn't work (pause and click)
484-xxxx doesn't work and comes back with the three tones.
780-xxxx doesn't work (pause and click)

949-365-xxxx works
866-243-4357 works
229-xxxx works

T2 tech is going to forward to a database group to see if there are any known issues. I should get a response via email in a few hours.

Right now, Phone 1 doesn't work at all.

I just got a voicemail from a tech in response to the ticket I opened. She said to make sure my phone is plugged into the router, not the wall.

Is it time to give up?



Read The Full Thread:

Before I give up on Vonage


Ferdball, Try this... Email dslreports@vonage.com, thats Vonage Level
Thanks, I'll try that. I just got into my voicemail at work and I have a bunch
This may sound crazy, but I assume that your phone is not the actual problem? Is
Nope, its a wired phone. I still have service from my current provider and it works



Ferdball posted "Week of 7/3 I tried three times to sign up over the Internet with my Discover card." on 07/16/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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