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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage Expands International Presence with Investments in Asia Pacific Region

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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage Week of 7/3 I tried three times to sign up over the Internet with my Discover card.



Week of 7/3
I tried three times to sign up over the Internet with my Discover card. Neither times did it work.


7/13 - 45 minutes on the phone with Vonage support
After I bought a router from buy.com and received it in the mail, I was still unable to sign up for the service using three different types of credit cards.
After 45 minutes on the phone, the CSR was able to get a technician to enter in my credit card number manually. It finally worked. The phone and Internet seemed to work okay at that point.


7/15
The phone stopped working. I tried emailing support, since the CSR's only knew how to reboot the device. I got an email back that explained how to upgrade the firmware. It didn't work.


7/16 - 10 minutes on the phone with Vonage support.
I called Voice Support. After a reboot, the firmware started to download. The phone started to work okay, but the Internet wasn't working. I said that I'd call back if it still didn't work after the upgrade had finished.

7/16 - 58 minutes on the phone with Vonage support
Internet worked, after I disabled Proxy Filtering, Cookie Filtering and ActiveX Filtering. With the Vonage service, my phone dials my cell phone okay, but doesn't work when I call my work phone. After going through 5 levels of menus, I talk to a t1 tech that says I need to talk to a t2 tech. 18 minute hold for t2.

T2 tech has me reboot so she can run a test. Not sure if the test came up with anything, but I still can't dial my work number. She was able to confirm that I can receive calls. Phone2 port does the same thing when calling work. So far, the other numbers I've tried (limited) work fine. Seems like a switching problem at Vonage. T2 tech tried to dial my work number and she was able to connect.

So far, I still can't dial these 858 numbers from my Vonage line.
523-xxxx doesn't work (pause and click)
689-xxxx doesn't work (pause and click)
484-xxxx doesn't work and comes back with the three tones.
780-xxxx doesn't work (pause and click)

949-365-xxxx works
866-243-4357 works
229-xxxx works

T2 tech is going to forward to a database group to see if there are any known issues. I should get a response via email in a few hours.

Right now, Phone 1 doesn't work at all.

I just got a voicemail from a tech in response to the ticket I opened. She said to make sure my phone is plugged into the router, not the wall.

Is it time to give up?



Read The Full Thread:

Before I give up on Vonage


Ferdball, Try this... Email dslreports@vonage.com, thats Vonage Level
Thanks, I'll try that. I just got into my voicemail at work and I have a bunch
This may sound crazy, but I assume that your phone is not the actual problem? Is
Nope, its a wired phone. I still have service from my current provider and it works
10/2 Email Im still getting emails that say my account is being charged. Got
10/2 Email Im still getting emails that say my account is being charged. Got

Ferdball posted "Week of 7/3 I tried three times to sign up over the Internet with my Discover card." on 07/17/2005

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AK and HI residents pay $29.95 shipping. Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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