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Vonage We've had Vonage for about 4 months. No outgoing call issues except for occasional
We've had Vonage for about 4 months. No outgoing call issues except for occasional echo.
Most people can call us locally with no problem. We do have at least 4 people now (strangely enough 3 are doctor offices trying to call us back) who call us and hear a very faint voice saying, "Your call cannot be completed as dialed".
I live near Wash DC in Fredericksburg, VA. In this area I think they still haven't quite implemented the manditory 11 digit local calling. Is this the problem? I've called tech support (actually I always seem to get through to tech support with no problem) but they tell me it's a problem with the other people's phone line. They tell me to tell everyone to call with 11 digits.
Why is it some people can call us locally but not others. We may have to cancel service if we are repeatedly told by doctor offices that they can never get through.
Thanks for any advice.
Kim
Why is it some people can call us locally but not others. We may have to cancel service if we are repeatedly told by doctor offices that they can never get through.
Thanks for any advice.
Kim
Read The Full Thread: Trouble receiving some local calls, Call cannot be completed
• you can tell them to dial whole 11 digit and try. Because in each area code there
• Here is an interesting problem I ran into in Alabama. I am specifically referring
• I just have people outside my calling area to call me collect, I refuse the charges
• Hey galion,
Let's look into this local calling thing. As I've posted a number
• You have posted the wrong link, here it is again.
http://www.localcallingguide.com
• Thanks, roscopco. The problem was no space before the comma.
BTW, under both
• First I ever heard of that being against the law. I will have to do some research
• In the U.S., it's covered under 18 USC Chapter 63 § 1343, Fraud by wire, radio, or
• I looked up the Canadian reference and I didn't read what I am doing is illegal.
Criminal
kmil posted "We've had Vonage for about 4 months. No outgoing call issues except for occasional" on 03/10/2007 |
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