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Vonage We've been a vonage customer for several years.
We have experienced similar
We've been a Vonage customer for several years.
We have experienced similar problems in that the incoming calls never actually make it to the phone in order to ring.
CALLERID can actually make or break a call. When a call is placed, there are many things that take place before the call is actually sent on through. Caller's info is one. Not that this IS the problems indicated above.
Ours was a situation whereas it actually involved the bandwidth from the cable company, routing problems, latency and port problems.
Take into account that the cable companies would rather NOT have you consume this much bandwidth. They also would rather have you pay them for their IP phones if available. I'm not making accusations, just point out potential conflicts.
Things to check when these problems happen. Check latency (dalays) in the transmissions (IP packets) from origination to destination and reverse. Remember, cable connections aren't full duplex meaning the speed up and down aren't equal and simultaneous.
Port forwarding and priority can also help. Remember that internet transmissions have thousands of ports to use. There's lots of traffic across specific routers and peering points. In the Chicago area you are bound to have massive bandwidth consumption, the your cable company doesn't have an unlimited supply.
In order to eliminate certain possibilities, try these:
#1: find a local ISP, and ask to plug your box into their T-1 connection which should actually be a little slower than the cable connection (except full-duplex 1.544 MBps)
If this doesn't work, or not available I have another suggestion. Please PM me for this as I don't want to create any conflicts.
-ej
Read The Full Thread: Not getting all of my inbound calls
• I have the following:
two Linksys Rounters RT31p2
Toll-free Vonage : 866-856-8954
Line
• I have a similar problem. I have a regular and a fax line. There isn't a problem grabbing
• After hours of holding, I have finally got Vonage to respond that there is an issue
• I wish I could help you, but as you can see I'm needing it myself. I'm SO glad I didn't
• I'm worse off, it's on biz cards, web sites. It will cost me several Thousand to
• I went to your web site and tried to use "contact us" and all that did was generate
• I have between the websites you saw, plus others, easily 20x where the number needs
• Because life's not perfect, and on the list of "most perfect" things in life, VoIP
• I will gladly pay someone in Chicago $100 cash to walk in my office and look at all
• So if you can explain to me why I would ever get a Busy signal instead of my cell it
eliotj posted "We've been a vonage customer for several years.
We have experienced similar" on 02/24/2005 |
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