Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Saimonicax Posted:
Side effects of
lyrica 150mg

In The Forum:
Hard Wiring - Installation
Side effects of lyrica 150mg cax152
On Apr 27, 2017 at 20:58:11

Kennetisa Posted:
In The Forum:
Hard Wiring - Installation
Crown Je sais quoi sandstein mauersteine
On Apr 27, 2017 at 19:03:24

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage We've been Vonage customers since 2003. We've really not had to even think much

We've been Vonage customers since 2003. We've really not had to even think much about the service for the last few years, since we moved to this house four years ago and took over the wiring. Back "in the day" I can remember changing out Vonage devices all the time, having to reboot the modem daily, being excited when we finally got caller id, etc. BUT now we're having a problem that so far almost 3 hours with tech support doesn't seem to be fixing.

1. Modem, just installed an SBG900 (motorola with onboard wireless router). Previous Modem was an SB5100 and we had a linksys wireless router beHIND the Vonage linksys router.
2. Vonage device, VDV21-VD. Just installed it. Problem with outgoing audio started with installation of Modem, however, and existed with our old Linksys RT31P2 as well the moment the new modem was provisioned.
3. Comcast High Speeed fat pipe. 10,000kbs down/1600 kbs up

On INCOMING CALLS ONLY, INCOMING audio drops out after 10 to 15 seconds. Does NOT drop on OUTGOING CALLS.

1. Opened the firewall on the modem.
2. Tier 2 tech on 9/2 worked for about an hour. I asked about opening ports. He said not necessary. Finally, with whatever he did, the problem was resolved and we thought all was fine.
3. After the problem was resolved, noticed all caller ID info was coming in as "unknown." Didn't worry; thought it might take a bit to right itself and didn't want to spend anymore time on phone with support.
4. This morning, the Caller ID info came back - and simultaneously the problem with dropping incoming audio returned.
5. Called support - only complaint I have here is the Tier 1 dude kept me on the phone for OVER AN HOUR and would NOT listen to me. Blamed speed, phones, everything but sunspots and global warming. FINALLY, when I was about to lose it completey, upgraded me to Tier 2.
6. Tier 2 dude had me assign a static IP to the Vonage box.
7. Tier 2 dude had me open ports 5060-5061 and 10,000 to 20,000. We tested and it worked.
8. My husband called about 30 minutes later, problem had returned. Checked the modem and the static ip was still intact and ports open.
9. At this point, I've put the static IP for the Vonage device in a DMZ. I just was able to receive a call, finally. Not really feeling great about having it in the DMZ in case people can back-hack from it to my other devices.

Long story, but does anybody have any idea A, why this is happening and B, of other ways to rectify the problem?

thanks in advance,

edited. my error. It's INCOMING audio that drops; Outgoing audio remains. Again, only on INCOMING calls. Both incoming/outgoing fine on outgoing calls.

Read The Full Thread:

Incoming Calls, Incoming Audio drops after 10 Seconds

Your problem is caused by the Motorola SGB900. It has a firewall that interferes
thank you, but as you can see in my original message, the first step we did was opened
1. DMZ does not bypass the firewall, it just forwards all ports. 2. Caller ID
Right now it appears to be working. Except for any potential security risks, it
Most routers consider NAT (network address translation) to be a firewall. It
phone has worked fine all afternoon. I do have some slight echoing, which I didn't
You don't want to turn NAT off because if you do, it won't function at all.
no, I wasn't going to turn it off. Was considering a NAT pass-through but I guess

Laureltn posted "We've been Vonage customers since 2003. We've really not had to even think much" on 09/04/2008

Vonage Service Plans

Vonage VoIP Members
Members List Members
New shaneda18
New Today 1
Yesterday 7
Total 100359

Who Is On Site
Visitors 152
Members 0
Total 152

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.66
Change:   N/A
Up to 15 Minute Delay

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.80 Seconds and 350 Pages In The Last 60 Seconds
The Vonage VoIP Forum