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malik77 Posted:
Michigan Auto
Insurance
http://www.savet
odayautoinsurance.
com/michigan-auto-
insurance At
...

In The Forum:
The Cafeteria - Any Non Vonage Topic
Topic:
Michigan Auto Insurance
On May 28, 2012 at 03:45:36

jenjee Posted:
Hello, My
friend had
cancelled Vonage
over 5 years ago,
but still has the
modem
...

In The Forum:
Vonage
Topic:
Best way to dispose of Modem or Router
On May 26, 2012 at 18:09:22

sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete
...

In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that
...

In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small
...

In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't
...

In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure.
...

In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful.
...

In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls
...

In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer
...

In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58


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Vonage We have a small company in the 707 area code with 4 Vonage lines. We started our service



We have a small company in the 707 area code with 4 Vonage lines. We started our service in October 2003 and loved it until last week. Around Jan 21st suddenly about 70-80% of our incoming calls aren't connected. When you answer no one is there, same on the callers side. You get Caller ID and can call them back immediately.

Vonage Technical Support has been awful. I waited on hold for over 2 hours until I got a technical support rep (yes I'm patient). I got a guy who could barely speak English, so we had a very difficult time communicating. His advice was to move the ATA's from behind the firewall. Atleast that's what I think he was trying to tell me to do. He couldn't explain why our phones worked fine until last week.

Sooo, I logged an email describing the problem in detail with network setup, phone numbers, etc. This opened a trouble ticked on Monday, over 55 hours ago. I'm still waiting for a response. :x

I'm the system admin for the company and manage our Cisco PIX firewall. No one has changed the configuration in months.

I'm beginning to think by the long hold time that they've got either a central switching problem and many customers are calling.

Anyway, I'm wondering if anyone else is experiencing incoming call drops?

I've got 4 new employees starting next week and have serious reservations about getting four more Vonage lines.



Read The Full Thread:

Dropped incoming calls?



Anonymous posted "We have a small company in the 707 area code with 4 Vonage lines. We started our service" on 01/28/2004

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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