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gonzo Posted:
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In The Forum:
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Topic:
Vonage device drops off network, cannot reconnect
On May 12, 2015 at 00:27:40

dconnor Posted:
I would suggest
that your router
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In The Forum:
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Topic:
Vonage device drops off network, cannot reconnect
On May 11, 2015 at 23:39:14

dconnor Posted:
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In The Forum:
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Topic:
HELP NEWBIE..
On May 11, 2015 at 23:37:30

gonzo Posted:
I have a Vonage
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connected to a
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used
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In The Forum:
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Topic:
Vonage device drops off network, cannot reconnect
On Apr 23, 2015 at 22:33:56

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In The Forum:
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Topic:
HELP NEWBIE..
On Apr 21, 2015 at 01:45:46

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In The Forum:
VoIP Feature Wish List
Topic:
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In The Forum:
VoIP Feature Wish List
Topic:
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On Apr 04, 2015 at 06:52:12


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Vonage vs. Time Warner Cable SoCal



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Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage We had a crazy Texas-style storm a few weeks back. It took out the power and must



We had a crazy Texas-style storm a few weeks back. It took out the power and must have surged the phone lines because it blew out Phone Port 1 on my Linksys router.

I called Vonage tech support Sunday morning, was connected relatively quickly and started the 30 minute troubleshooting process. We rebooted the router, rebooted my computer, checked that I have Internet connection (which it did, just the phone 1 port was out). rebooted again, checked for Internet traffic again. Over and over and over. The tech support finally determined Port 1 was bad and enabled the 2nd port, which worked. He test called me and the sound was clear.

Just as I was about to hang up I asked if I would have to buy a new router if I wanted a 2nd line? The tech support moved my phone line BACK to Port 1 (which still wasn't working) then told me tier 2 support can help me with getting a new router.

Tier 2 support didn't bother to read my case when he first answered, so I asked him to review the case details he quickly said the router was busted and would have a new Linksys immediately sent out via 2-day DHL. I asked him to enable Phone port 2 and he said Port 2 was fried and nothing can be done.

Knowing the Tier 2 tech support didn't bother to lift a finger and just approved the new router (which is good in the long run), I called Tech Support again and asked them to troubleshoot Port 2. They told me the MAC was already reassigned to the new router being delivered and it would be difficult to change. Knowing these guys follow scripts I decided not to push the issue so I forwarded my home calls to my cell and waited for my new router.

Three days later (2-day DHL doesn't arrive in 2 days) the new router arrived, plugged in, and is now working.



Read The Full Thread:

Lightning problem fixed


I'm not having a problem right now, but I thought the group might be interested
Now the trick is to figure out how & why your adapter got fried. With a properly-designed
All good questions and points. I'll be looking it over this weekend.
There are now at least three reports of RTP300 going DOA or at least port one by way
I don't know, but I'll be looking at the things suggested by VonageTPA. The Vonage
'tis the season for thunderstorms, which means lightning damage i. Took 2 nasty
I had this same problem (lightning storm frying a phone port on the RTP300) last
That's really weird. I also had a second incident (described here ). Fortunately,
We had a lightning strike here in Bend Oregon on 3 July that knocked the substation
I had the same problem with my equipment. I went through three boxes in one year.

yeller posted "We had a crazy Texas-style storm a few weeks back. It took out the power and must" on 08/22/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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