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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage Warning: Long ramble... I've posted stuff here before about random outbound

Warning: Long ramble...

I've posted stuff here before about random outbound traffic loss through Comcast. Here's a summary, some updated Comcast support experiences, and questions.

Our Vonage/Comcast calls never entirely drop. The quality, when it works in both directions, is great. Randomly, our Comcast connection will lose outbound traffic, meaning callers can't hear us, but was can hear them. This "symptom" can last between 4 and 16 seconds (as noted through PingPlotter history).

Before the Comcast tech came out, I disconnected Vonage, my wireless, etc. I hooked the cable modem directly up to my PC to eliminate any possibility of Comcast blaming 3rd party equipment.

I had a Comcast tech come out yesterday to look at this. I showed him the logs of PingPlotter going to and I showed him the identical times that both dropped out. I explained to him that these drop outs, when the Vonage router was hooked up previously, were always outbound traffic issues - we could hear the caller, the caller couldn't hear us, and the conversation would normally resume once the "red line" ended.

He tested the signal, and it was fine. About two minutes after he arrived, the connection died, but he wasn't running any of his own "tests". His own test is to ping -t He said that PingPlotting and isn't good enough since it could be an outside-of-Comcast network issue. Phooey. Looking at the hops, most of them are Comcasts (attbi and attens). Only the last hops are yahoo and When looking at the history of the dropped outbound traffic, there was 100% packet loss across the board (starting with the 1st hop). He wasn't convinced for some reason.

He unscrewed the coax from the wall, looked at it, blew at it, and plugged it back in. He unscrewed the coas from the cable modem, and noticed the wire was coming out way too far. He cut it off and put another fitting on it, hoping that was the cause of the issue. About 30 minutes after he left, it happened again, and has happened about 30 times since then. So much for the magic pill.

I called Comcast support again. The lady I talked to this time was trying to pawn this off to Comcast Phone support (I mentioned Vonage Voip during the call). I explained the issue about 10 different ways, another tech is coming on Tuesday.

This is where my question comes in.

Looking at PingPlotter (plotting ANY ip address), I see this IP address as the first hop:

She said this was something between my PC and cable modem. When my outbound loss happens, all hops get 100% loss, including this IP. The only thing between my PC and cable modem is a nice blue ethernet cable.

My question: Is an ip of a cable modem, a Comcast piece of equipment, or something else? When the tech came yesterday, he went to to look at the cable modem status screen. I have a feeling that the 73 address is some sort of neighborhood switch that is failing. There isn't a DSNName listed for it, nor the next hop ( The next hop is (Comast in Milford, MA).

I'm consistently getting failures of about 40-50/day, all for between 4 and 16 seconds.

I'm now without Vonage service (or wireless connection) until Tuesday while I continue to monitor the network without any other devices connected.

Any thoughts on the 73.171 address?



Read The Full Thread:

Comcast, outbound dropouts, questions - Resolved

Craig, I'm in southern California and have similar problems as Craig over
Comcast came out again (yesterday) with a different tech. Before he came out,
Are you located in the Midwest, Craig?
Nope (I've read most of that thread). I'm about 30 minutes west of Boston, MA. This
95% of the time, outbound audio dropping out is related to packet loss from the
Exactly. It never crossed my mind to call Vonage, as this is entirely a Comcast
Open a DOS window: > ping > ipconfig/all > ping <default
Thanks for all the juicy information to check on, but I will reduce this down to
Ok, I agree that eliminates your fire up ping plotter to the management

outrun posted "Warning: Long ramble... I've posted stuff here before about random outbound" on 04/01/2006

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