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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


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Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage Vonage's customer (dis)service is their biggest downside and I'm not sure they're



Vonage's customer (dis)service is their biggest downside and I'm not sure they're getting the hint about it. Customer service is the ONLY human interaction most customers will ever have with Vonage, so it needs to be a very positive experience. Most of us probably purchased either via retail or online, so still no human interaction until the first problem/question. This is something Vonage really should consider improving, as we've seen here, it can turn people off to the service. I think Vonage (the product) is very good, but their customer service really needs help. It's not necessarily the people working cust. service either, as much as the way it is structured and the lack of training/materials they are given. I shouldn't know more about the Vonage adapters than their Level 3 techs do.

In general, it seems customer service ia something from a by-gone era, even when dealing with brick & mortar places. I've heard many horror stories (even witnessed a few myself) in dealing with luxury car dealers' service centres. A relative had a new Mercedes E-series... Only about 6 months old, and had the all-eletronic brakes totally fail, as in foot-to-the floor, nothing happening. He fortunately was only a few blocks from the dealership where it was purchased and safely got there by driving slow & using the emergency brake. The dealership informed him that he'd have to find his own transportation home, as he didn't schedule his service appointment and they didn't have any loaner cars available. To quote him, "I didn't know I was supposed to schedule my brake failure." Needless to say, their next car WAS NOT a Mercedes.



Read The Full Thread:

Customer Service Problems


Why is customer service so terrible?!? I had a problem with my phone and spent
If you really want to cancel change your credit card number. Then make Vonage call
The comment "...I can't believe that a new company..." is not accurate - Vonage
Bob, This is a solution, but not a good one. First of all like many I'm sure,
I agree. I had to laugh when my cable provider (Brighthouse) offered their digital
While I agree that competition is good for the consumer, I also feel the competition
I just want an RA# so I can return the router and get my $100 back. These guys are horrible.
I don't disagree at all.
Actually, I had my assistant make the cancellation call during work hours. They

VonageTPA posted "Vonage's customer (dis)service is their biggest downside and I'm not sure they're" on 06/22/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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