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Garryfirea Posted:
There are a
sprinkling
singular reasons
why someone may
hand-picked to
clean
...

In The Forum:
Vonage
Topic:
letting malowanie dachu krakow
On Jun 24, 2017 at 23:48:53

Garryfirea Posted:
...
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Topic:
take control of czyszczenie dachow slask
On Jun 24, 2017 at 23:47:47

Sobfrody Posted:
The lawsuit says
West’s lawyers
acknowledged the
sampling happened
when they
...

In The Forum:
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Topic:
Kanye West Joins Huge Sean At Powerhouse 2016, Performs &quo
On Jun 24, 2017 at 11:05:31

RobertBag Posted:
http://www.gagprin
cess.com/this-sass
y-dog-doesnt-waste
-time-this-summer/
...

In The Forum:
Vonage
Topic:
Evolutions Of Famous Actors And Characters
On Jun 24, 2017 at 06:40:00

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Sobfrody Posted:
The fancy footwear
additional a touch
of glamour to the
laid back outfit,
consisting
...

In The Forum:
Hard Wiring - Installation
Topic:
Kylie Jenner Ditches Bra in Oversized T-Shirt Look, Rocks Co
On Jun 24, 2017 at 03:10:25

Sobfrody Posted:
In addition, she
snapped her
outfit, which was
dark, brooding and
plain spooky
...

In The Forum:
Hard Wiring - Installation
Topic:
Kris Jenner Once Referred to as Marcia Clark About Seei
On Jun 23, 2017 at 23:12:38

Sobfrody Posted:
Just weeks after
she was held up at
gunpoint in her
Paris hotel area,
Kim Kardashian
...

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Topic:
Every outfit Kylie Jenner wore at New York Fashion Week 2016
On Jun 23, 2017 at 17:49:05

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06


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Vonage Vonage's ToS has always stated that you own the adapter, at least it has for the



Vonage's ToS has always stated that you own the adapter, at least it has for the last 2 years and change I've been a customer, and I can't believe they've changed it before that. The Cable companies who provide a modem either have it baked into the monthly fee or they line-item it.

Vonage is on the "cell phone" model. They'll give you a free or nearly free adapter, but only once. The difference between them and the cell companies is that their "early termination fee" is $40 instead of $175-200, but once your initial contract ends, you can't renew it and get a new system.

Rebus is correct, I'd start by calling the cancellation department and informing them very politely that the service is no good to you without an adapter, and that they can choose to send you a new adapter, or they can cancel your account.

If they cancel it, you can go to the store and choose from any of the Voip companies (including, but not limited to, Vonage) and get a new adapter for free all over again. Or you can likely port your number to another Voip company (but you have to maintain your Vonage account until that port is complete, or you run the risk of losing the number - standard practice in phone number ports).

Frankly, I don't know of any of the Voip companies that will replace an out-of-warranty adapter for you for free. Maybe some will, I've only done business with Vonage, but I can't imagine many of them handing them out upon request and staying in business. $100 is actually a fairly reasonable price for a Voip adapter and router combination, and even at cost that's a lot of profits eaten up when you swap out a device like that.

Though, if you end deciding to replace the device yourself, I'd heavily advise you to buy the cheapest Voip adapter you can find (I think the PAP2 is about $50 with no rebates required), and get yourself a decent, SEPARATE router. Vonage can easily move your account to a new, retail-purchased adapter. SOME people have even reported success in buying a used one on eBay, but that doesn't always work, and is a risky way to swap it out IMHO.

But I think a few calls to the cancellation department will eventually yield you a customer service rep who can get you a new device for free. Remember - in all likelihood, that will "reset the clock" on your contract (which would probably become 2 years) and cancellation within that timeframe will set you back $40. But a chance of paying $40 tomorrow is better than a certainty of paying $100 today...



Read The Full Thread:

Vonage Charging for Replacement of defective Router


My router was "determined" to be defective after 3 hours and 2 reps later on the
With cable modem services you lease the modem for a monthly fee. Section 2.13
THANKS for the info...you must work for Vonage. This does not appear anywhere
Nope. I don't work for Vonage. Just did a quick scan of the Terms of Service. I


thanks to all for your sound advice....as for a company providing the adapter
After 3 years with Vonage I also switched to "VoIP Your Life" when my Vonage router
I got a call from VyL and their costs are much higher than Vonage's. Especially

NateHoy posted "Vonage's ToS has always stated that you own the adapter, at least it has for the" on 07/26/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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