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Robertsax Posted:
Fancy computer
programs and
overpriced
getrichquick
schemes
can’t
compare
...

In The Forum:
Vonage UK
Topic:
Cheap Football Jerseys Online
On Jul 21, 2017 at 22:51:35

Robertsax Posted:
Naturally, the
price of this kind
of place is also
high. Include to
this the truth
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Cheap Hockey Jerseys
On Jul 21, 2017 at 22:50:30

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51


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Vonage Vonage is right in the case of charging your credit card because you agreed to this





Vonage is right in the case of charging your credit card because you agreed to this type of payment agreement when you first started your service. The discrepancy can be dealt with through the "request a credit" means. However, b/c their billing system is computer generated to save overhead cost, they bill whatever is the outstanding balance. I hope you do know that you can look at all your billing information in real time on your web account and so there really should not be any surprises. Can I ask what the extra $13 are from? A detailed bill is available on your web account as well.



This on the other hand is disturbing as everyone must identify him/herself for a customer. Shame on Vonage for this type of irresponsible customer service.



I would say that a scam is when they falsely or deliberately mislead you into paying money. In this case, Vonage has made it abundantly clear that they only take 2 forms of payment either CC or a Bank Account. I do not see any scam in this.



Yes and no. You have the right to review your bill and then you can request credit for improper billing. Most supervisors I have dealt with have been very good about this. Vonage is actually fiscally smart by charging first and then giving credit if mistakes are made. It's a whole lot easier to do than to give the bill and then deal with people not paying their bills on time etc.



No this is not normal.



There is a subforum here on home wiring. i'd recommend that you visit that subforum and look at the instructions. The removal of the incoming line from your local telco is not as hard as it appears to be.

You will need to do this and also make sure that all your phone jacks are connected to the same line. It looks to me like at one point your home had 2 lines and so that's why only 1 of the jacks work and the other 4 are connected to a different line. The material in the home wiring section can help you identify and reconfigure it.



there is also a subforum here on faxes tivos etc. they can also help you.

keep in mind that you are just mad and your struggles can be solved if you are willing to read and learn how others have dealt with this.

I do all of what you want to do with my Vonage service but it took me a bit of learning to get it done.



Read The Full Thread:

Unauthorized Credit Card Charge


Does Vonage Customer Service solve any issues for anyone? I just had a disturbing

mundy5 posted "Vonage is right in the case of charging your credit card because you agreed to this" on 09/21/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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