Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Sobfrody Posted:
The lawsuit says
West’s lawyers
acknowledged the
sampling happened
when they

In The Forum:
Kanye West Joins Huge Sean At Powerhouse 2016, Performs &quo
On Jun 24, 2017 at 11:05:31

RobertBag Posted:

In The Forum:
Evolutions Of Famous Actors And Characters
On Jun 24, 2017 at 06:40:00

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Sobfrody Posted:
The fancy footwear
additional a touch
of glamour to the
laid back outfit,

In The Forum:
Hard Wiring - Installation
Kylie Jenner Ditches Bra in Oversized T-Shirt Look, Rocks Co
On Jun 24, 2017 at 03:10:25

Sobfrody Posted:
In addition, she
snapped her
outfit, which was
dark, brooding and
plain spooky

In The Forum:
Hard Wiring - Installation
Kris Jenner Once Referred to as Marcia Clark About Seei
On Jun 23, 2017 at 23:12:38

Sobfrody Posted:
Just weeks after
she was held up at
gunpoint in her
Paris hotel area,
Kim Kardashian

In The Forum:
Every outfit Kylie Jenner wore at New York Fashion Week 2016
On Jun 23, 2017 at 17:49:05

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 05:42:50

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage [VONTAGEGAL COMMENT - Nor do I want to be a confirmed Vonage employee !!!!!! ] #1)

[VONTAGEGAL COMMENT - Nor do I want to be a confirmed Vonage employee !!!!!! ]

#1) Dont ask me for help. I just can't. The way the callcenter works makes it impossible.
#2) If you have a QUESTION I will gladly TRY TO answer it to the best of my ability but I can't help with your specific account.
#3) NO PRIVATE MESSAGES WILL BE ANSWERED - post in this thread.

Take my word .... or don't ....... these are some facts:

There is NOTHING the FCC (or any regulatory agency) can do to get your number transferred. The number portability law of 2003 is for CELLPHONES (which by the ways states that a number MUST be transferred but not how long it is supposed to take).

Cell phone to cellphone or landline to landline is TOTALLY different then a landline to Voip transfer. Those are done automatically and electronically where a Vonage transfer is basically a manual process with 3 different organizations involved.

A "pending" or "temporary" transfer date is meaningless. Not to say it won't happen around that day. It is a date created by Vonage which is usually a month from your "transfer to carrier" date or resubmission date. Any rep who gives that date doesn't have a clue as to what they are talking about. They also misread some of the spreadsheets. On CERTAIN spreadsheets If the transfer date is written in RED it is a "pending" date, if it's in BLACK it's a FOC (firm) date. They are probably new and don't know a FOC from crock.

Asking for a supervisor is a waste of time. You need to get to a knowledgeable rep who can tell you the truth (and not just what you want to hear). All a supervisor will do is talk sweetly to you and do the same thing a rep will do in the end. Create a ticket. If it's PAST 30 days (20 bus) and you speak to a rep, make sure he has created a ticket.

The reposnses you get from a ticket are CANNED (obviously). Sometimes even the wrong canned message gets sent. However if you get a response they (usually) are acting on your transfer.

Don't waste your time trying to port a cellphone #. ESPECIALLY T-MOBILE. The cell carrier will reject you over and over (first they want your SSN, then they want your account password ... and it goes on and on).

DO CHECK YOUR WEB ACCOUNT and make sure it says "transfer sent to carrier" ~48 hrs AFTER you fax your paperwork. Don't wait 2 months then blame Vonage when your transfer never started because your paperwork hasn't arrived (see next).


If your phone bill goes to a PO BOX fugetaboutit! You need a SERVICE ADDRESS on your bill.

If you can't read the "rules" and send incorrect information, DON'T BLAME Vonage.

If it has taken more then 6 weeks call in and make sure the rep creates a ticket for you and has it resubmitted.

Some number just won't port for many reasons .... like your number has been ported 3 other times and it isn't owned by your current carrier.

Some companies will NOT port your number to us (like ATT Callvantage, some Comcast and other small telcos. THEY DON'T HAVE TO!

Calling your carrier is a TOTAL WASTE OF TIME. When they say "we didn't receive the paperwork" they don't have a CLUE. You would have to speak to their number portability dept which is just about impossible. The people you call on the phone do not know.

Carriers DO make it difficult. How many people do you think they want to hire to GIVE AWAY business ?? Do you think they are going to hire & pay 100 people to port out numbers? NO! They will hire one or 2 little old ladies to work on it between 1PM and 1:10PM. The WILL hire 10,00 people to GET YOU IN but not give you away.

Vonage is hiring probably 60-100 people PER WEEK which is both good and bad for obvious reasons.

Best time to call is 11PM-1AM (eastern) weekdays.

We know your frustrated, but taking out on the reps (even the lousy ones) isn't going to help.

[VONTAGEGAL COMMENT - Nor do I want to be a confirmed Vonage employee !!!!!! ]

Read The Full Thread:

Vonage LNP Facts

It's been close to 30 business days and I've been given one of those meaninglees
[VonTageGal note: I am NOT a confirmed Vonage employee and never claim to be! :wink:
any idea what i can do now tah my landline has been disconnected. verizon disconnect
Get an order number FROM VERIZON that was sent to them for the disconnect. If they
Well, this makes things sound pretty hopeless for some of us. Vonage made no mention
It's not hopeless, but there are obviously problems. We can't control it if a carrier

"For every horror story posted there are probably 10,000 then went through smoothly." No
I just started the process of transferring my landline from SBC CT. I then found

VonTageGal posted "[VONTAGEGAL COMMENT - Nor do I want to be a confirmed Vonage employee !!!!!! ] #1)" on 04/04/2005

Vonage Service Plans

Vonage VoIP Members
Members List Members
New bonitamu2
New Today 1
Yesterday 16
Total 100923

Who Is On Site
Visitors 155
Members 0
Total 155

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Up to 15 Minute Delay

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.49 Seconds and 441 Pages In The Last 60 Seconds
The Vonage VoIP Forum