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Vonage Update: I called sales, got right through and got a second phone # to call.



Update:

I called sales, got right through and got a second phone # to call. After 20 mins or so, I got connected with John. He was super helpful, took 90 minutes to find out that "Joe" had mucked with my box and corrected it.

Now that the MTA was connecting again, he changed my SIP port to 5065 to prevent any possible conflicts with iChat AV. I then called a Vonage friend, uploaded files and it sounded ok. We then did a iChat AV while on the phone and that sounded ok. We then disconnected iChat and I uploaded a file, all fine.

Later tonight I will run more Vonage to Vonage tests with my brother to see how it works, and will keep updating this entry.

Many thanks to John for his support



Read The Full Thread:

QoS issues


I have been having some QoS issues with Vonage so I called them last night. After
how can I get Vonage to change my SIP so I can use iChat AV? Call them?
Yeah, tell them to set it to 5065
I am having the same problem and attempting to see if Vonage customer support will
So, what was your question?
Another question. Is Vonage able to get at the VOIP Router/Modem if I just plug

sriggins posted "Update: I called sales, got right through and got a second phone # to call." on 03/09/2005

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