Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

In The Forum:
Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage Unfortunately no. I was really looking forward to moving away from the stodgy

Unfortunately no. I was really looking forward to moving away from the stodgy old LEC (Local Exchange Carrier) and to a more progressive, dotcom'ish phone company. I finally decided to test the waters for my various extended family members since I am the official guinea pig. As a result, not only will I not recommend Vonage to my friends and family, irrespective of the theme of the holiday gathering, I will go out of my way to warn them against using Vonage.

Being a telecom engineer, and having worked with Voip since its public debut in the mid 90s, I have always thought the Vonage business model was compelling as broadband access became increasingly available. As I am currently a Verizon FIOS customer, with 15Mbps downstream and 2 Mbps upstream, I thought the time right to make the change...

So, I purchased the vtech IP 8100-2 Broadband Telephone System from Best Buy, with 2 additional wireless handsets. The 8100-2 system was "New in Box"; I had to break the factory seal to open the box. When I returned home, I eagerly unpacked the hardware and set it up, only to find the wonderful "invalid MAC" message from the Retail Activation screen. For the record my "Invalid MAC" is 0011A0026D3A. After ensuring, through multiple methods, that the MAC address I was attempting to enter was "valid", I called technical support. Because this was a retail activation issue, I was transferred. Once the Music on Hold stopped, I only heard heaving breathing for a few moments, thinking surely my line wasn't picked without a greeting. The breathing continued until I said, "Hello?".

The person at tech support, attempted to resolve the situation, then said he would have to open a ticket with the engineers. Frustrated, but hopeful, I said okay. I was given the work order number: 3406932 and told they would either email or call once the situation was resolved. What follows is their "resolution":


Dear xxxxxxxxx,

Thank you for contacting Customer Care. I am sorry for any delay in responding.

In response to your email, the device is not in our inventory and
therefore cannot be activated. In the event that this device was
purchased at one of our retail centers, you will have to exchange the device for activation.

Thank you for considering customer care for your business needs and I hope that I have answered your questions. Do not hesitate to contact us if you need further assistance.

We look forward to having you as a valued customer.


Adebayo B.
Customer Service Representative

Instead of typing my 6 bytes (12 characters) into their database, the onus is on me to return the offending unit, step right up and spin the wheel of fortune again.

So, now I am thinking, "What are my chances of getting a unit with a "valid" MAC when I return this unit to Best Buy and pull the next one off the shelf?" Also, shouldn't someone alert Best Buy that the products they are selling will not be honored by Vonage?

My answers are: not good and absolutely, respectively.

So my options are:
A) Repack the Broadband Phone base and 2 wireless handsets, return them to Best Buy, alert Best Buy management and try my luck again,
B) Repack the Broadband Phone base and 2 wireless handsets, return them to Best Buy, alert Best Buy management, sign up for Vonage service, pay for the same @#$*& system from Vonage, receive a larger rebate from Vonage ($70 vs. $50) and hope like %&## Vonage will realize that the MAC is valid, or
C) Repack the Broadband Phone base, 2 included wireless handsets and 2 additional wireless handsets, return them to Best Buy, alert Best Buy management to the problem and sign up with Lingo instead (as many of my colleagues have recommended).

I am leaning toward the latter, based on my wonderful technical support experience.

So, after all that would I recommend Vonage to a friend, family member, colleague or acquaintance? In a word, no.

It truly saddens me to see what could be a dynamic company act so similarly to the behemoth LECs they are trying to supplant.

Read The Full Thread:

Will You Suggest Vonage To Your Relatives Over Thanksgiving?

With the Thanksgiving holiday coming up, I know a number of you will be flying and
I most certainly will do no such thing. After waiting for months to get a local area
my vonage experience has actually turned more toward the positive as of late.
Absolutely, I will talk about it. I have had the service for some 4 months and have
I all ready have gotten my sister, mother, mother-in-law, and several neighbors
Maybe. I've had very good experiences up until a few weeks ago with vonage, but
I have live with Vonage for just over a week, but have been very pleased so far with
I will be most defintely. My parents have had an 800 for years so the kids could call
Based on my experience, I would only recommend VOIP to my enemies. But unfortunately
Most of my family already knows about the 2 days on incoming fast busy we had a few

ndelregno posted "Unfortunately no. I was really looking forward to moving away from the stodgy" on 11/25/2005

Vonage Service Plans

Vonage VoIP Members
Members List Members
New joyceoe1
New Today 2
Yesterday 10
Total 100343

Who Is On Site
Visitors 148
Members 1
Total 149

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.50
Change:   N/A
Up to 15 Minute Delay

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.81 Seconds and 325 Pages In The Last 60 Seconds
The Vonage VoIP Forum