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Vonage UPDATE Two broadband providers are causing problems for Vonage's Internet



UPDATE

Two broadband providers are causing problems for Vonage's Internet phone traffic, a spokeswoman said Monday, suggesting that a recent federal fine for blocking Vonage calls may not have had its intended impact.

A cable operator and what Vonage spokeswoman Brooke Schulz would only describe as a "wireless broadband provider" are the two alleged culprits. The problems include Vonage calls not getting through and Vonage home phone adapters not working, she said.

The complaints surface about three weeks after a Mebane, N.C., telecom provider, Madison River Communication, said it would "refrain from blocking" voice over Internet Protocol calls and pay a $15,000 fine to the government. Vonage, a Voip provider, brought Madison River to the Federal Communications Commission's attention, and is doing so with providers involved in these latest problems.

The FCC had hoped the Madison River enforcement would help eradicate what's commonly referred to as "port blocking," a way of blocking traffic-one that telecom providers threatened by Voip are turning to with increasing frequency. The FCC wasn't commenting Monday on the impact of the fine, or about the Vonage complaints.

Schulz said the company at first assumed the latest problems were user error, a typical starting point for any investigation of this nature. But now the "ongoing investigation is of great concern," she said.

She would not say whether by "wireless" she meant broadband providers using networks based on cell phone technology or Wi-Fi, which are high-speed wireless networks over free-to-use spectrum commonly found in transportation hubs, lodgings, offices and homes.

It's more likely a Wi-Fi operator is involved. Wi-Fi and Vonage traffic are based on Internet Protocol, the backbone of the Internet and most privately owned and operated communications networks. Plus, Vonage encourages its 500,000-plus subscribers to turn Wi-Fi hot spots into giant free phone booths. While cell phone operators are showing more willingness to add Voip and Wi-Fi into their repertoires, there aren't enough commercial services or VoIP-ready handsets in the United States to generate traffic levels that would worry a cell operator.

http://news.com.com/No+safe+harbor+for+Vonage/2100-7352_3-5628564.html



Read The Full Thread:

ALERT: ISP Blocking VoIP Ports Again: UPDATED 04-25-05


Who are "they"? Please post your ISP in your signature.
Telmex is definitely playing games with voip, not limited to vonage. Other voip
Yes!! Prodigy/Telmex is selectively disrupting voip communications. I say

Just testing my signature. :P
Was Comcast one of the early offenders? I'll be having them when I move in April...
Our service provider is Infinitum from Telmex. Our Vonage does not work and we
My service still works. Posting with my Sig info.
My is working correctly with Comcast in Michigan.
prodigy.net from mexico i started having problems this monday at 7 pm in

dconnor posted "UPDATE Two broadband providers are causing problems for Vonage's Internet" on 03/21/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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