Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage Tuesday came around & the issue is still not fixed. I called again & Christina





Tuesday came around & the issue is still not fixed. I called again & Christina answered. I was immediately irate & asked for her badge number & she said it was "12345" :lol:. Anyone that has paid attention to liars can tell you that badge # sounds rather iffy at best. That sounds like a quick made up number to avoid trouble.

She says that the ticket says my problem has been resolved. I guess you have to tell them whether they fix something or not. She put me on hold for a very long time again, "Thank You". She eventually says that the number is still available but the system will not allow them to give the number to me. O.K.

They say they can't do it & give me no solution at all. I just have to wait a whole lot more just to see if they might be able to do something & if they can't I guess I am just screwed. Their answer to the problem is to get you off the phone so they don't have to deal with it. I said I will give you a little more time & I am going to cancel my account & she has no problem with that. Like, o.k. you can cancel if you want. I'm sure corporate wouldn't like to know she doesn't care. I said when I call back to cancel are you going to refuse that to & she said, "No, they will cancel it for you". I guess Vonage is trying to cut down on customers; they must have too many.

I also asked about talking to a manager again & she said she was a supervisor. I guess they all are supervisors or they will tell you that anyway. I said "do you not have any bosses" & she said "yes we have bosses but they aren't taking calls", how convenient. I knew I would receive no help so I ended the call.

I had no choice but to write corporate & complain about the entire matter. I gave badge numbers & names. I took a lot before I broke down & had no choice. This may not get any results either though.


This is part of what I wrote to corporate:


YOU MAY WANT TO CONSIDER USING AMERICANS TO ANSWER YOUR PHONES. THEY MAY EVEN LIE LIKE THE FOREIGNERS & BE RUDE LIKE THEM BUT AT LEAST WE CAN UNDERSTAND THEM.

I AM A LONG TIME, LOYAL CUSTOMER. I FEEL I HAVE BEEN DISRESPECTED & GIVEN TERRIBLE SERVICE IN RETURN. I CAN UNDERSTAND THIS FROM UNEDUCATED PEOPLE ANSWERING YOUR PHONES BUT I HOPE YOU DON'T FEEL THE SAME. IF YOU DO THEN I WILL DISCOUNTINUE MY SERVICE AND MAKE IT MY DUTY TO INFORM EVERYONE I CAN OF THE VERY SUB STANDARD SERVICE I RECEIVED FROM Vonage VIA MY WEBSITE, Vonage FORUMS, & ANYWHERE ON THE INTERNET I CAN.

I FEEL I HAVE BEEN WRONGED & WAS GIVEN NO CHANCE TO SPEAK FOR MYSELF. I EXPECT COMPENSATION OF SOME KIND OR I WILL NOT LET UP IN MY PURSUIT TO EXPOSE THIS DISGRACE.





Read The Full Thread:

Vonage will not cancel number & then cancels the wrong o


This is a long post because what Vonage did to me was long. If you are a Vonage customer
thats just terrible!!!! id like to suggest that you reach account management,
they do have some system issues... maybe thats why they cancelled the wrong
changing a number has a standard fee of 9.99. vonage is in business.understand

CH3MI5TR4NG3R posted "Tuesday came around & the issue is still not fixed. I called again & Christina" on 06/27/2007

Vonage Service Plans


Vonage VoIP Members
Members List Members
New alexay3
New Today 6
Yesterday 4
Total 100351

Who Is On Site
Visitors 205
Members 0
Total 205


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.60
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.87 Seconds and 242 Pages In The Last 60 Seconds
The Vonage VoIP Forum