Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Announces Date of Earnings Release and Conference Call for Second Quarter 2017 Financial Results

Vonage for NetSuite SuiteApp Achieves 'Built for NetSuite' Status

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage Tuesday came around & the issue is still not fixed. I called again & Christina





Tuesday came around & the issue is still not fixed. I called again & Christina answered. I was immediately irate & asked for her badge number & she said it was "12345" :lol:. Anyone that has paid attention to liars can tell you that badge # sounds rather iffy at best. That sounds like a quick made up number to avoid trouble.

She says that the ticket says my problem has been resolved. I guess you have to tell them whether they fix something or not. She put me on hold for a very long time again, "Thank You". She eventually says that the number is still available but the system will not allow them to give the number to me. O.K.

They say they can't do it & give me no solution at all. I just have to wait a whole lot more just to see if they might be able to do something & if they can't I guess I am just screwed. Their answer to the problem is to get you off the phone so they don't have to deal with it. I said I will give you a little more time & I am going to cancel my account & she has no problem with that. Like, o.k. you can cancel if you want. I'm sure corporate wouldn't like to know she doesn't care. I said when I call back to cancel are you going to refuse that to & she said, "No, they will cancel it for you". I guess Vonage is trying to cut down on customers; they must have too many.

I also asked about talking to a manager again & she said she was a supervisor. I guess they all are supervisors or they will tell you that anyway. I said "do you not have any bosses" & she said "yes we have bosses but they aren't taking calls", how convenient. I knew I would receive no help so I ended the call.

I had no choice but to write corporate & complain about the entire matter. I gave badge numbers & names. I took a lot before I broke down & had no choice. This may not get any results either though.


This is part of what I wrote to corporate:


YOU MAY WANT TO CONSIDER USING AMERICANS TO ANSWER YOUR PHONES. THEY MAY EVEN LIE LIKE THE FOREIGNERS & BE RUDE LIKE THEM BUT AT LEAST WE CAN UNDERSTAND THEM.

I AM A LONG TIME, LOYAL CUSTOMER. I FEEL I HAVE BEEN DISRESPECTED & GIVEN TERRIBLE SERVICE IN RETURN. I CAN UNDERSTAND THIS FROM UNEDUCATED PEOPLE ANSWERING YOUR PHONES BUT I HOPE YOU DON'T FEEL THE SAME. IF YOU DO THEN I WILL DISCOUNTINUE MY SERVICE AND MAKE IT MY DUTY TO INFORM EVERYONE I CAN OF THE VERY SUB STANDARD SERVICE I RECEIVED FROM Vonage VIA MY WEBSITE, Vonage FORUMS, & ANYWHERE ON THE INTERNET I CAN.

I FEEL I HAVE BEEN WRONGED & WAS GIVEN NO CHANCE TO SPEAK FOR MYSELF. I EXPECT COMPENSATION OF SOME KIND OR I WILL NOT LET UP IN MY PURSUIT TO EXPOSE THIS DISGRACE.





Read The Full Thread:

Vonage will not cancel number & then cancels the wrong o


This is a long post because what Vonage did to me was long. If you are a Vonage customer
thats just terrible!!!! id like to suggest that you reach account management,
they do have some system issues... maybe thats why they cancelled the wrong
changing a number has a standard fee of 9.99. vonage is in business.understand

CH3MI5TR4NG3R posted "Tuesday came around & the issue is still not fixed. I called again & Christina" on 06/27/2007

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.33 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum