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Vonage Try calling up tech support & request a Level 3 tech...and see if you can get



Try calling up tech support & request a Level 3 tech...and see if you can get them to turn on ACR for you. You might have to try a couple of times to find someone who knows how to do it & is willing to do it. Specifically, tell them you want to turn on Block ANC Serv on your adapter if you're using a PAP2/RT31P2/WRT54GP2, or set ANON_CALL_BLOCK = 1 on the RTP300/WRTP54G devices.

If you've got a really swift tech, then go for the gold and see if you can get them to turn on the * codes for this feature.

For the PAP2/RT31P2/WRT54GP2:
Have the tech set: (Under Regional settings)
Block ANC Act Code: *77
Block ANC Deact Code: *87

Or for the RTP300/WRTP54G:
Have the tech set:
FCODE_ANON_BLOCK to *77
FCODE_ANON_UNBLOCK to *87.

If you can get the tech to do this portion, then you'll be able to dial *77 to activate anon call blocking, *87 to disable it, at your will, rather than having to call up Vonage tech support to do it each time.

FWIW, when/if Anonymous Call Blocking is enabled on the device, it WILL NOT ring or produce any indication that you have an incoming call and the call will go straight to voice mail if you have no other call forwarding options configured. Simulring/Call Forwarding will still operate like normal regardless of ACB. . I'm not sure what the behavior on all of the devices will be with this feature. This might also block "Unavailable" CallerID calls as well, which could be quite a few people. If you go this route, I'd HIGHLY suggest that you get the tech to set up the feature codes so that you can enable/disable ACB easily just in case it causes problems.



Read The Full Thread:

Irritating Repeating PRIVATE Caller - What to do about it?


Every day at 8.03am, I receive the same call. It's an automated recording of "an
Until Vonage decides to give us ACB/ACR there's not a lot you can do. You could try
I just received a call from PRIVATE again. This time, I picked up. Silence. Nothing
Given that they don't seem to want to stop, I'd return the call. Tell them to buzz
Well, it's happening more frequently than I thought! I've done lookups online
Well, out of curiosity, I called the 800 number - its Progressive Insurance, and
I don't have Progressive Insurance. And neither does my roommate. Bill collector?
Is this a new number that you were assigned by Vonage or did you port your old number
I got some calls like that when I first got my Vonage number, they were for the person

VonageTPA posted "Try calling up tech support & request a Level 3 tech...and see if you can get" on 03/21/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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