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Vonage Trowski, Yeah, I know I can take my money elsewhere and that's what I did when



Trowski,

Yeah, I know I can take my money elsewhere and that's what I did when I left Verizon, so don't tell me something I already know. Furthermore, the only point I was trying to make in my post was the fact that Vonage is starting to get cheap and stingy. Cases in point: 1. No more free Second month if you sign-up through this website. 2. No more free RTP-300, now you have to spend $9.99. Yes, $9.99 is still a very good price for a quality adapter such as the RTP-300, but it's $9.99 more than I had to spend for the exact same adapter 2 months ago! 3. For the Free adapter they will send you, it's a Refurbished Motorola. My free adapter WAS a brand-new RTP-300.

Yes, Vonage is entitled to make money. It's a business. Just like Exxon-Mobile is entitled to make $10B in a single quarter right? Also, when's the last time you bought a half-gallon of ice cream? You can't anymore! Now, they're all 1.75 quarts (instead of 2 quarters = half gallon). Did the price of ice cream go down because the amount went down? NO! All I'm trying to say is everywhere you look around here lately, we the consumers are getting ripped off and we have no choice but to take it. Why?! Because the companies all know you can't go anywhere else. Don't get me wrong Trowski, I'm a HUGE advocate for Vonage and I'm very glad I went with Vonage and left overpriced Verizon, and I'm telling all my friends about Vonage and even looking for some referrals to come in. I guess the next time you complain about your Caller ID not working, I should respond to you - "Hey, if you don't like it, you can always go somewhere else!". Gee thanks, but that's not my style. Go back and re-read my post in the context I was trying to convey - which is, why does it all of a sudden cost Vonage extra for the RTP-300's versus when I signed up 2 months ago? Also, just for the record, these recent changes have affected me personally. When I signed up I was told I'd get my second month free. When I called Vonage and asked about it, they said they were no longer doing that. I had to pitch a fit and tell them "I don't think so!" and they went ahead and credited my account $24.99 for the free second month. But I had to stand up and make a fuss. I shouldn't have had to do that, they should have honored what they promised. (I have the screenshots to prove it.) So don't tell me none of this doesn't apply to me because I'm an existing customer. To some degree a lot of this affects me and the rest of us existing customers because when we tell our friends what a great deal we got and invite them to sign-up and then they find out that they have to pay extra now or don't get all of the nice bennies that we got, it makes all of us look bad.

All I'm saying is when you've got a good selling formula, leave well enough alone. I think what Vonage had was really good. I don't think it's good business practice to raise the prices and offer less benefits, which is what they've done. That, in my opinion (which I'm entitled to express as a paying customer of this company), is the beginning of heading down a slipperly slope where you are no different and no better than the POTS Big Boys.



Read The Full Thread:

Have the prices just gone up?


I've been talking to a friend about signing up with Vonage. I've told him how the
Sure looks like it. But it looks like the $30 activation fee is gone (unless
When I looked at the calculator, the $30 startup was not gone, and the total startup
Looks like it has, glad I signed up when I did. I had to pay $40 for the activation
Interesting; I hadn't tried the start-up calculator, but it still is showing
Yep, the start-up costs have definitely gone up (charging $9.99 for the RTP-300,
You are already a customer, so these do not apply to you...Also, getting a RTP300
When I signed up for the basic plan, I got the first month free. While Vonage didn't
I just checked the website. Says "2 months credit for referral AND includes $14.99
I would not call myself out of line at all. There are so many choices for VOIP providers

Mr_Sorento posted "Trowski, Yeah, I know I can take my money elsewhere and that's what I did when" on 11/09/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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