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DWSupport Posted:
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In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

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In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

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In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

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In The Forum:
Hard Wiring - Installation
Topic:
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On Oct 20, 2016 at 04:55:03


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Vonage Tried everything, port forwarding, MTU timing, Qos, etc. Nothing worked. If



Tried everything, port forwarding, MTU timing, Qos, etc. Nothing worked. If you have an extremely busy home network or several computers and use a P2P or online gaming this is what worked for me.

This is an Email I sent to Vonage customer svc to advise them of the fix I found.


http://www.amazon.com/Hawking-Technology-HBB1-Broadband-Booster/dp/B0009PLO0Q/sr=8-1/qid=1168037647/ref=pd_bbs_sr_1/105-6694753-6421248?ie=UTF8&s=electronics

I like a lot of folks have been working with bad quality issues for a while with my router. I talked with a couple of folks at work that were also having issues and this item listed above seems to have solved all of our quality issues. No more messing with Qos, port forwarding and MTU settings. This thing is litterally plug and play.

On my network I have 360kbps of uplink speed but with multiple computers, online gaming and P2P programs the choppy audio was present especially with P2P such as Bittorrent, Azerus. This little $70 gadget works. As a stockholder in your company I would highly recommend that you list this for anyone having audio problems with outgoing voice.

The above item solved all of my audio quality items and seems to have also worked for my friends at work having issues with both Vonage and Skype.

Here is some of the comments concerning Voip and this broadband booster on the Amazon reviewer rating.

I've had the HBB1 for about a month now and it did more than just solve my problem! My Voip quality improved significantly even with all 3 computers simultaneously connected to the internet. It may not have "boosted" my uplink speed by 400% as advertised but it did what I needed it to do. It's cool when callers comment how clear we sound, especially for a free Voip service like Skype. I also noticed that my other internet applications run smoother. Set up was fool proof and literally took no more than 5 min to get it up and running. The bright blue LED confirms that the unit is connected correctly and packet management is working. Although no adjustment is necessary right out of the box, the GUI was a nice option to have as it shows your up/down stream speed, modem and router IP addresses and it gives you access to a few other manual adjustments. An average user wouldn't have to mess with it though.

For What its worth

Pete



Read The Full Thread:

Voice deteriorates drastically when using Internet


I have had Vonage for about a month. If I don't use the Internet at all, I get good
Had to read up on your router before replying but if you look at page 52 and 53 of your
QOS tweak in previous reply is a good idea if you want to maintain the current setup. It
Thanks! Turning on QoS did make a difference. It's not 100% but I can surf the net
Check your manual for more info in concern to that, but one thing you might want
I have checked out reviews for the Hawking Broadband Booster on Cnet and other
Thanks everyone for the help! I think I have solved most of my problem. Telus
I had ordered a Hawking HBB1 locally (cheaper than on eBay) and received it today.
After upgrading the firmware, HBB1 seems to work OK but not any better than the

Littlehewy posted "Tried everything, port forwarding, MTU timing, Qos, etc. Nothing worked. If" on 01/05/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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