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wrongname Posted:
Hi guys, I
need little help.
Few years ago I
was watching some
commercial
...

In The Forum:
Vonage
Topic:
Commercial I can''t find
On Jul 24, 2015 at 03:42:46

kdf55 Posted:
You can use any
phone with Vonage
as long as it
accepts the
modular phone
plug.
...

In The Forum:
Vonage
Topic:
Can I use any 220v phone purchased overseas w/Vonage?
On Jul 23, 2015 at 09:18:14

Energie Posted:
Hello, the country
I'm traveling to
is 220v, and I'm
wondering if I can
purchase
...

In The Forum:
Vonage
Topic:
Can I use any 220v phone purchased overseas w/Vonage?
On Jul 16, 2015 at 09:10:43

gonzo Posted:
Thanks for the
suggestion. When
this first started
happening months
ago, I sought
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On May 12, 2015 at 00:27:40

dconnor Posted:
I would suggest
that your router
is having
conflicts, try
updating it.
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On May 11, 2015 at 23:39:14

dconnor Posted:
Tes...
In The Forum:
Vonage
Topic:
HELP NEWBIE..
On May 11, 2015 at 23:37:30

gonzo Posted:
I have a Vonage
adapter (VDV23-VD)
connected to a
Buffalo
WZR600-DHP. It
used
...

In The Forum:
Vonage
Topic:
Vonage device drops off network, cannot reconnect
On Apr 23, 2015 at 22:33:56

chuchai Posted:
HI CAN SOMEONE
PLEASE ANSWER SOME
OF MY QUESTIONS?
BEFORE I DECIDE
WEATHER TO GET
...

In The Forum:
Vonage
Topic:
HELP NEWBIE..
On Apr 21, 2015 at 01:45:46

kdf55 Posted:
Vonage has added
call blocking.
...

In The Forum:
VoIP Feature Wish List
Topic:
Add Call Screening or Call Block Feature
On Apr 09, 2015 at 09:08:53

aakicee Posted:
why just certain..
?? ____________
___ You can get
score highest
marks
...

In The Forum:
VoIP Feature Wish List
Topic:
Visual voicemail for only specific incoming numbers
On Apr 04, 2015 at 06:52:12


Vonage VoIP Forums

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Vonage Toddler, First I'd like to say I'd rarely have short wait times for any of my



Toddler,

First I'd like to say I'd rarely have short wait times for any of my calls to Qwest or Sprint!!! They would typically run at least 30-45 minutes. Vonage is about equal there.

Second, I'd like to agree with you on how to handle CS. As long as you are calm, collected, and unbending...you WILL get what you want. I find if you ask for enough supervisors (and say "no" to the "call back" option, a supervisor will ALWAYS have somebody SOMEWHERE who is in charge of them! These people are NOT autonomous!)

Sometimes I've had to work up 3 or 4 levels of support. With Sprint, they ended up giving me their executive office number to bypass the customer support department totally. You'd be surprised what the executive office can do that the CS reps's supevisor's supervisors told me was "impossible" :)



Read The Full Thread:

Even angier


Apparently my last topic was "locked" due to lack of information. Here is the situation
Geez, I'm so "Angie" I can't even spell straight!
So the human made an error..., and hung up by accident... Let me explain how
You can do that on the Vonage web portal under "Change my Rate Plan" on the Billing
Sorry. Now... can you help me?
edit: need to start refreshing before replying...
Yeah, I tried looking under billing. I don't have a problem with the charge, but
Then you have a dilemma because the fax line is only allotted so many minutes per
That it's Vonage's policy not to allow me to do this. I was really confused at this
Nope. You're done. You'll probably have to drop the fax line and add a regular plan

otaku posted "Toddler, First I'd like to say I'd rarely have short wait times for any of my" on 03/19/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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