Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage To make a long story short, I switched to Vonage because my ISP was switching their



To make a long story short, I switched to Vonage because my ISP was switching their Voip provider and the new provider was claiming that they couldn't port my existing numbers over. I have two Voip numbers (one home, one business) so I setup two separate accounts with Vonage so I could take one of the RTP300 boxes with me if I had to travel.

Now to the problems with Vonage:
1. Vonage screwed up the porting of my numbers. The process to port them started on January 19, 2006. The business number was finally transfered on March 14, 2006. The home number Vonage claims was transfered on March 31, 2006 - but it really wasn't. After TEN DAYS of Vonage's LNP department claiming the number transfered and my proving to Vonage that it didn't, Vonage finally got to the bottom of the problem (they screwed up the transfer and Level3 snapped the transfer back.) During the process of trying to get this resolved, Vonage's system automatically dropped my virtual number that I was having my original service forwarded to, so I didn't have any phone calls for one day (which might not be a bad thing depending on your perspective.) Vonage has since given me a new virtual number and they have started the porting process of my home number ALL OVER AGAIN.
2. I cannot have both RTP300's on my network at the same time REGARDLESS of network configuration, and I have tried every possible configuration. Vonage has been useless with this. In addition, I am having numerous QoS issues with the RTP300's. There are times that I can be on the phone and try to go out to the web and then all hell breaks loose - the browser hangs, the phone drops call packets in both directions - and the ONLY solution is to power cycle the RTP300.
3. While trying to resolve #2 above, I discovered that the 1.00.6 version of the firmware had a bug in the QoS option. If you disabled QoS the setting would be re-enabled if you power cycled the router (therefore it was not retaining the setting after a power cycle.) I notified Vonage and I received a call from them on April 3, 2006 confirming the bug and that the issue was getting pushed up to the firmware development team. If, and that is a BIG IF, version 1.00.62 is supposed to resolve this problem, then version 1.00.62 is broken because this problem is still not resolved in version 1.00.62 based on my testing. The setting returns to enabled after a power cycle.
4. Based on all the problems that I have had, I have begged Vonage for ATA boxes and not routers - Vonage refuses to do this. These routers are junk. I'm sure I am in the minority of users with these problems, but if these routers can't exist in a normal, small business environment then they are useless.
5. These problems have existed since I received my equipment on January 24th. I have been talking to Vonage's "Executive Response Team, The Team That Directly Reports to the CEO" - which is a bunch of marketing B.S. since they are no better at customer service than their normal off-shored idiots.

Based on my experiences with Vonage, unless Vonage "WOW'S" me with some customer service that actually resolves the issues above, I will be going back to land lines as soon as Vonage finishes the transfer of my home number, so I can have SBC transfer the numbers to them (my home number was originally an SBC number anyway.)

Thanks,
Frodo



Read The Full Thread:

Numerous Vonage Customer Service and RTP300 Problems...


The RTP300 is a good Vonage box, but as you have experienced, a barely adequate
I have had the following configurations on my network: 1. BEFSR81 as the main
Have you tried disabling your main routers firewall? My experience with Vonage
When the WRT54G (hardware version 2) router was the main router, I had Firewall
I am using a Linksys WRT54G as my main router, then I have a RTP300 on port 1, a RTP300
Pardon my ignorance, I did check out dd-wrt.org, but what are the benefits of using
Many more available features than the stock Linksys firmware. Much better
I am torn between Sveasoft, DD-wrt and Hyper-wrt. Anybody try all three and
I know HyperWRT works very well (I've been using it for a long time with Vonage),

Frodo posted "To make a long story short, I switched to Vonage because my ISP was switching their" on 04/11/2006

Vonage Service Plans


Vonage VoIP Members
Members List Members
New jinkikkDup
New Today 2
Yesterday 9
Total 99046

Who Is On Site
Visitors 105
Members 0
Total 105


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 7.08
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.64 Seconds and 613 Pages In The Last 60 Seconds
The Vonage VoIP Forum