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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
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Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage Customer Review: One month with Vonage, and...
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Vonage To get technical- Vonage COULD (if they really wanted to) record a phone call.



To get technical- Vonage COULD (if they really wanted to) record a phone call. Vonage adapters use SIP, and SIP uses RTP for media transport (sending voice audio).

When you place a call over SIP, the two SIP endpoints (devices) generally invite each other via a Proxy (that's vonage). One endpoint would be your ATA, the other one would be either Vonage's CLEC or another Vonage server.
Once the SIP call is established, the Proxy will generally re-invite the two sides directly to each other, so the RTP stream (actual voice data) is sent straight from your ATA to the other end, IE the CLEC. This means it DOESN'T go through the proxy, and the proxy can save money because less bandwidth and server capacity are required.
However this does not have to happen. Having Proxy control, Vonage could (if they really wanted to) keep both sides invited to the proxy, which means that the call data would go through Vonage's server and they could then record it.

They don't however, for a few reasons.
1. All the RTP media data would have to pass through their server. That means a LOT more bandwidth and a LOT more server capacity. It costs them quite a bit less not to.
2. Even if they did passthru all the RTP media, to store all of it would be quite expensive. Vonage processes millions of minutes of calling every day, for Vonage to randomly record everybody's calls would cost a fortune in terms of storage space.
3. Even if they did, what would it get them? Why bother? Surely not to resolve a few customer service issues... It would cost orders of magnitude less to simply refund everybody that complained.
4. If they did record every call like that, they would probably be sued, and they would lose. Recording people's phone calls is generally illegal. Spying on your subscribers is not a good business strategy.



Read The Full Thread:

does vonage record phone calls.??


Hi everyone... i thought vonage.. was private... well just a couple of days ago...
im totally confused on this one... could you please explain furhter dude???
LOL :) ok... does vonage recorf all the calls that are made... ? like when u make
You've got to be kidding me? Do you realize the MASSIVE amount of storage space
If it was an outgoing call then they would have access to all of it, since it goes
to cut this short.... there's no feature like this! there's no recording
I would that only Customer Service calls are recorded randomly, 'for quality
Vonage Holdings Corporation has no capability, nor the capacity to record the
Maybe they record overseas calls only...That way if customers run up a high bill
Very unlikely. The whole area of the legality of recording phone calls is a minefield,

IronHelix posted "To get technical- Vonage COULD (if they really wanted to) record a phone call." on 12/16/2006

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