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Vonage Thought it might be helpful to share what has been a positive experience to date
Thought it might be helpful to share what has been a positive experience to date with Vonage.
I ordered Vonage service on 2/2/06. Here is how things went:
- Equipment received (RPT300) within 3 days of order.
- Simply connected the RPT300 to my Linksys router, plugged a phone into the RPT300 and it worked (was still using the temporary number). Literally that was it. I never even opened the instructions. Setup was intuitively obvious.
- My phone number ported on 2/23 from Comcast without a problem.
- I disconnected my house phone wiring from the street and plugged the RPT300 into the house phone wiring and all the phones worked.
- Voicemail, call forwarding, and simultaneous ring all work great. Voicemail is simple. Message lights work on phones.
- Quality of sound is noticeably better than what we had with Comcast.
The only negative I could share is that I did need to call support (a function that turned out to be behaving as designed) and found it very frustrating due to a significant communication barrier (sounded like they may have been providing from India).
All in all I'd have to give Vonage very high marks for how fast the equipment came; the ease of setup; and the quality and features of this service for the $.
-Matt
Read The Full Thread: New Vonage user - positive experience
• One question, why did you need to call support? Also, if you have a real problem
• Reason for call to support: I beleive it was a day or so after ordering the service
• Glad you are happy with it so far.
MattK posted "Thought it might be helpful to share what has been a positive experience to date" on 02/28/2006 |
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