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Sezrimox Posted:
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In The Forum:
Vonage
Topic:
Serenity generic-levitra no mo
On Apr 23, 2014 at 02:58:54

jlilest Posted:
Vonage: US
numbers iPhone:
T-Mobile
carrier I am
having trouble
...

In The Forum:
Vonage
Topic:
Problem with Simulring going straight to voicemail with iPho
On Apr 17, 2014 at 21:35:11

bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe
someone
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT
number
...

In The Forum:
Vonage UK
Topic:
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable
...

In The Forum:
Vonage
Topic:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the
ISP
...

In The Forum:
Vonage
Topic:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion
...

In The Forum:
Vonage
Topic:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29

joelmch Posted:
Hi buddy, I was
just wondering
about this. Are
you still with
Vonage by any
chance?
...

In The Forum:
Vonage
Topic:
Call Billing Question
On Dec 01, 2013 at 11:28:00

joelmch Posted:
Looks like a
config set up
issue to me. You
might want to try
calling the tech
support.
...

In The Forum:
Vonage
Topic:
Vonage Register Error [Code 004] - can''t solve
On Dec 01, 2013 at 11:27:25

joelmch Posted:
Perhaps you have
an active download
going on at the
back ground. Try
stopping it
...

In The Forum:
Vonage
Topic:
Intermittent Voice Interruption, calls cutting out
On Dec 01, 2013 at 11:26:52


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Vonage Though new to Vonage in the last couple months, I have had my share of "fun" in getting



Though new to Vonage in the last couple months, I have had my share of "fun" in getting a solid setup. I also started with a local cable connect (now on DSL, could not satisfactory QoS with Cable)... but let me give you at least the things I looked at before I switched. Ultimately it was my cable connection that was at fault. Cable and Voip work great, if the cable system has very tight controls, excellent signals and distribution and not overloaded segments. All of which are timing and area dependent.

At anyrate... here is what I would look at specific to your issues reported (and of course before considering change of ISP or connect technology).

1. Check for pristine connections to the outside cable lines - if you have any splitters at all, each splitter tap is usually 3.5db (more then 1/2 of the signal is lost per tap) - and if the splitter was not designed for the higher frequencies and bidirectional it will have massive impact against outgoing signals from your cable modem. Usually the splitters the cable company installs are 1) compensated for at the tap at the power poll (i.e. they boost the signal to the house to compensate for the loss of the splitters) 2) of sufficient design to handle the internet. Of course bad connects, poor wire and other things can also affect you. The cable techs can help, usually the cable modem in usage has a stats page showing incoming/outgoing signal strength, retries, losses, etc.

2. Check your router... if it has QoS, enable it, I don't have the Vonage supplied router, just their PAP box and my own router, so this may be defaulted, others can probably be better to guide in this area. QoS is only effective in Outgoing, doesn't do anything for incoming (that has to be set at the cable co. end) - but your problem is outgoing, so worth looking at. If you have nothing else connected to the router - just Vonage - you can simulate perfect QoS (nothing else competing for outgoing bandwidth) and see if that would help. If you have the same problem with nothing else connected to the router... this is not the issue.

3. The cable co. has a problem with a line amplifier in your area... your signal is not getting amplified as it should - they have tests and monitors that should tell them this.

4. Overload on the cable segment you on... someone in the neighborhood is running a server or using up the outgoing band width - again the cable co. can look by mac address at specific user loading (usually their terms and conditions don't allow for server usage, commercial or not - unless there are in fact businesses on your same loop).

5. Barring all the above... and the cable co. cannot help (or won't as in my case) then you may want to switch to a point to point network (DSL) connection where you can at least be ensured you have an equal footing chance of getting to the internet as others.

6. Vonage techs can also help by doing a reverse line test and at least narrowing it down to your ISP versus anything at their end, but again, based on your test results, it looks like your carrier, not Vonage.

I wish you well.. ISP's in general really don't like Voip issues, its against their marketing... they depend on users just doing internet browsing as their sole model and unfortunately design their distribution to match that... sigh, they will change, but it will only be by general adoption of the technology - and were still on the early edges of that. As early adopters we all pay that price.



Read The Full Thread:

Problems with audio..choppy, gargled, static, etc.


I'm having problems when making/receiving calls. I can hear the person on the
Basically, here is your problem. If you look at the data from Boston to you, it's

SRPike posted "Though new to Vonage in the last couple months, I have had my share of "fun" in getting" on 10/21/2005

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