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Vonage This poll is nice and all, but how does one bust through Vonage's tiered support



This poll is nice and all, but how does one bust through Vonage's tiered support system to get someone to pay this issue some real attention? I had "Vonage Holding" showing up as my caller ID since November, and just within the last week (and after many email messages) got it changed to "Unknown" (which is really a pretty sad improvement on the situation).

Is there a Vonage engineer in the house?



Read The Full Thread:

New feature request: name shows up on CLID of called party


I'm suprised that the feature "my name shows up in CLID of called party, not only
I've mentioned it in other forums, it does irritate me. I called someone a few weeks
I found this forum only because I was looking for more information on outgoing
I just found this out when I called a friend. If they are going to supply my number,
This is incorrect. Vonage is not withholding caller ID information, the name
I sent a message to Vonage Customer Care asking "whether" and "when" the called
Don't expect many new features from Vonage. They are busy trying to expand their
I'm not qualified to disagree with you but there are two things about this topic
Number spoofing can be done a few ways. Some VoIP companies allow the user to set
It was a great description. So then, for Vonage to non-Vonage calls, all they need

druske posted "This poll is nice and all, but how does one bust through Vonage's tiered support" on 02/10/2006

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