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dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

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How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

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diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

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jeddaisg Posted:
Hi all We have
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system for our
office. Lately,
our call quality

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many more
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tplink Posted:
Im trying to add
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Vonage This may sound similar to other posts on this forum-I've been studying them quite

This may sound similar to other posts on this forum-I've been studying them quite a bit, but here's my story:

I'm trying to figure out what wrong with my Vonage before I throw in the towel. Here's the scoop:

ISP: Comcast, Chicago area.
Speedtest: really good: ~2.5 downstream, ~256k upstream-consistently

I've been a Vonage customer since late summer. Originally had the Motorola router and service was pretty good. Maybe one issue per week. After I called and cancelled my land line we noticed that on occasion the upstream traffic stopped. We could hear the caller but the caller couldn' hear us. Annoying, but didn't happen too often.

In October I called Vonage support and they had me do some ping plotting and they set my packet size to medium. Still no improvement.

My LAN topography was: Internet-cable modem-netgear wireless router-(computers & Vonage Motorola unit). I opened up all the ports required by Vonage on the Netgear router.

By December things were getting pretty bad-most calls of any length were dropping. One didn't hang up and I had a 240 minute charge on my 500 minute plan (Vonage nicely is crediting my account for this issue). I tried moving the Motorola unit in front of the router but the downstream port wasn't working from what we could tell. Vonage sent out a new Router suspecting I had a bad port on the unit. I know have a Linksys RT31P2. My LAN topography is:
Internet-cable modem-Linksys RT31P2-(phone) Netgear router[now configured as a wireless hub with DHCP and firewall disabled]-computers

Now I can't do anything. When I pick up the phone I get a dial tone but if I even try to connect to voice mail the tones from the key pad don't even make it.

On a PC on the network, in a DOS box, I run ping -t -l 1200 (sometimes I skip the -l 1200 as it makes no difference). I'll get great through put with 45-55ms latency but as soon as I pick up the phone and dial a number, the ping returns Host not reachable. When I hang up the phone, pings return. If I try downloading a file from the Internet it moves along at 300-400kb/sec but as soon as I pick up the phone and dial, the download stops. It appears that the Internet gets locked up!

I've tried a vanilla system: removing all equipment from the LAN except just the LinkSys and the phone, but still can't get anything to go upstream.

Comcast support makes me connect a PC directly into the modem. Everything works fine when I do that and obviously the phone adapter isn't connected so I can't troubleshoot the issue.

So, if anyone has any ideas, I'm really interested in getting some help.


Read The Full Thread:

Trying to isolate the problem...

have you messed with anything in the router settings ( I'm wondering
I've played with the setting a couple of times (and have restored to factory defaults
QoS is under applications and gaming. I would definitely suggest going through
I am having the same problem too. On Comcast with the QoS on the Linksys Router. If
you should set them to "disable" there are three enable and disable radio buttons
I use all my bandwidth, so QoS is very important for me to have on. The problem is,
when you said you had the "same problem", do you mean you also can't make calls?
Home now. I disabled all three QoS on the screen and had the same. Made a call to my
And there was great rejoicing throughout the land. I swapped Vonage routers

simpilot posted "This may sound similar to other posts on this forum-I've been studying them quite" on 12/30/2004

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