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Vonage This is very concerning and it is unfortunate that people are being apathetic
This is very concerning and it is unfortunate that people are being apathetic and mocking this problem. An identify thief in Nigeria or Russia cannot easily tap your POTS line. Now, an international identity thief can apparently tap your Vonage calls to find out your social security number, mother's maiden name, and other personal info that you might share over a phone call (to your bank, for example).
How? All he has to do is sniff for unencrypted Vonage traffic from one of the millions of consumer computers that are under his control via spyware. If one of your neighbors computers is loaded with spyware, that computer could be remotely programmed to sniff traffic within your ISP. Then it could transmit the Vonage packets back to Russia or whereever with your voice phone calls included. Sounds a bit more anonymous and remote than POTS sniffing to me. And this can all be automated to monitor millions of calls for specific destination numbers (e.g., banks).
And once the identify thief has your packet info, it seems like he can start hijacking calls from your phone number as well, so he can apparently just call your bank as you (and from your number).
I was concerned about the potential for hijacking calls when I joined Vonage, and I had assumed they took the same precautions that Skype does. Apparently not.
It would be great if Vonage addressed these concerns. I'd like to stay with Vonage, but this is very concerning. The answer is not apathy or to point out other unsecure services. Two wrongs don't make a right. The answer is to address this and resove the problems before we have more identify theft.
If you never call a bank or don't care if someone gains your SSN, good for you. But don't assume that all Vonage users should have those same restrictions, and don't assume they will know better than to divulge sensitive info that might be forwarded to an identify thief overseas.
Vonage, what is your response to our concerns? Do we need to not use our Voip line when calling the bank or providing other sensitive info?
Read The Full Thread: Security: Lack of response from customercare...
• What's the procedure to cancel the service, just call the main number and say i
• Anyone taking the time and energy to rebuild and listen to my conversations is
• That's where you're mistaken, if vonage is your only service, or you mistakenly
• Like I said. While this may be a concern for you, anyone that expends the time and
• Maybe Maxwell Smart could loan you "The Cone Of Silence" :-D
Seriously, if security
• True, and I'd be willing to pay more money. The thing that really pisses me off is
• As far as I know it is secure...You have SIP which initiates the call and then RTP
• :twisted: I'm busily surrounding my house with lead and searching for hidden
• If you'd like, i can provide a step by step demonstration of how easy it is utilizing
• If you'd like, I can take you to the cross-box and show you how to put your butt-set
brianguy posted "This is very concerning and it is unfortunate that people are being apathetic" on 08/27/2005 |
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