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Vonage This is sad because vonage is a great service. It's strange to know that all



This is sad because Vonage is a great service.

It's strange to know that all of this happened after TWC started offering Voip service, don't you think?

Please answer the survey at the top of your page so we can trace how many people are experiencing problems.

I think a class action suit may be a future possibility if a lot of us are having trouble with them.

On DSL I had no problem but their customer service is real bad.
I will also ask Vonage to credit me some $$$ for all my time lost.

Maybe they will start investigating a little more agressively when they realize that a lot of people with TWC/Road Blocker are dropping like flies from the Vonage service.

Do you know any other Voip service like Vonage with such good pricing?

I should get paid for doing all their investigations. I should get paid by both companies, not just one. C'mon guys, get your hands out of your pockets....

Richard and Bob from Vonage never bothered to follow up on this and call me back like they say they would do in over 2 days now.

4 days lost... Dammit. Nice vacation for a change.
Pete.



Read The Full Thread:

Choppy audio in San Diego on RECEPTION


Maybe someone here may be able to help. I spent days trying to figure out this one
ZOINKS!!!!!! What I would do is download the free trial of pingplotter at www.pingplotter.com
How about test results to/from Boston?
Vonager, Just did the test right now and I get a 4.0/5.0 but I bet you if I try
Tested 4 times now Montreal and Boston and it seems to be consistently good tonight. Maybe
Your not alone in this. I have TWC Houston and have experienced choppy audio that
If you are openly admitting (correct me if I am wrong) that the issue is a TWC issue,
Good point but I think Vonage should at least follow up or at least acknowledge
I understand... But myself and others here, who are far more knowledgable than

StepNjump posted "This is sad because vonage is a great service. It's strange to know that all" on 10/18/2005

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2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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