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Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


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Vonage This is quoted from a post I made yesterday, regarding sudden major call quality





This is quoted from a post I made yesterday, regarding sudden major call quality issues, after having NO call quality issues at all for approx. 2 years. I have found numerous posts lately regarding people thinking it's Vonage to blame.

I would like to point out that there are so many key factors as to what contributes to poor call quality, when using Voip service. Every element which allows our being able to use Voip in the first place, contributes to potential issues, or on the other hand, excellent quality calls. There are so many different combinations of factors contributing to this, as we all have different hardware, ISP's, set ups, and live in different geographic locations, etc...

Before blaming Vonage as the issue antagonist, I wish everyone would first consider all of the elements required to use Vonage to begin with.

I have had seamless service, from Vonage, for a couple years now, but the bigger factors in providing excellent call quality and seamless phone service, is the hardware, ISP, geographic location, etc... that enables Voip calls to begin with.

Just a side note, until a couple days ago, the factors contributing to EXCELLENT call quality & Voip service for me, were as follows:

I live in NW Illinois, just a few miles west of Rockford, IL. I had Insight Broadband->Motorola Surfboard SB5101->Buffalo Air Station WHR-HP-AG108 Wireless Router->Motorola VT1005 Phone Adapter->Computer->Outpost Firewall Pro 4.0.971.7030 & Avast 4.7 Home Addition.

Now, in the past couple days, the one & only element which has changed in this whole set up, is my ISP, as Insight BB switched to Comcast. That being the ONLY factor that changed, resulted in my first and only major call quality issues in over 2 years.

Please be aware of all of the key elements that could potentially contribute to service issues, before blaming our Voip provider for all of the call/service issues. Please also be aware, that for some, changing these factors which enable our use of Vonage may still not enable the use of Voip in your area, without service & call quality issues. The reason I state this, is, we live in a very rural area, and I had no high speed internet option except for Satellite, for quite awhile. I was already a Vonage customer when I had moved here, and with Satellite service being the only high speed internet option at the time, I was lucky to place one good quality call out of 10. I did not start having excellent call quality, until cable broadband high speed internet was available here. What a difference it made :)

Please do your homework, and proper troubleshooting, before bashing Vonage. I have used them for 5+ years now, and their service is only as good as the elements & configuration you have which enable the delivery of their service to you.

Thank you~



Read The Full Thread:

Vonage Not Always to Blame...


That's so true. I have Comcast here in Northern Vermont and my Vonage was spotty,
I can't agree more. I have seen several people BASHING Vonage because in their

atyoursos posted "This is quoted from a post I made yesterday, regarding sudden major call quality" on 02/17/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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