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In The Forum:
Hard Wiring - Installation
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In The Forum:
Hard Wiring - Installation
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In The Forum:
Hard Wiring - Installation
Topic:
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

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In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

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In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
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In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
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for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
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...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33


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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage This is a troubleshooting tip I hope will help others. Summary: Don't ditch



This is a troubleshooting tip I hope will help others.

Summary: Don't ditch a faulty RTP300, it may be just it's power supply that is faulty.

Detail: My Vonage and Comcast service is generally very reliable, but yesterday I lost dial tone. I checked bandwidth and noticed that it was much slower than normal. Instead of the normal 4-6 mb down and 1.6 up, it measured as low as 350kb down and 20kb up.

Because one of the other RTP300s I have gave me similar problems last summer, I figured this RTP300 that I switched to then was now also going bad.

I used the Move A Number Add-on on the Vonage site to activate the 3rd RTP300 that I had never used before.

Unfortunately, that 3rd RTP300 only worked for a few minutes after the switchover, then the phone light went out and I measured terrible bandwidth on that RTP300.

I spent several hours substituting the 3 RTP300s and a WRT54G as routers. Consistently all 3 RTP300s had low bandwidth while the WRT54G and a direct cable modem to computer connection had normal high speed connections.

I spoke with technical support who suggested that bad power supplies are a known issue with the RTP300.

Thank-you technical support, that was the problem!

I had never tried a different power supply other than the original 2 year old supply that came with my 1st RTP 300 for all these RTP300 tests. The power supply included with the newest RTP300 is much larger and heavier than the other 2, and is similar to the WRT54G power supply, so that is the one I placed in service just now.

The result is that the bandwidth tests now are consistently fast.

Bottom line is that all 3 of these RTP300 units are probably fine to use, because I never tried a different power supply until today, so all the bad symptoms I have had with all 3 RTP300s were probably caused by the bad power supply.



Read The Full Thread:

RTP300 power supply can cause low bandwidth & phone outa


As follow up... After one week of faultless operation with the new power supply,

csnet posted "This is a troubleshooting tip I hope will help others. Summary: Don't ditch" on 01/13/2008

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