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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage This is a letter I wrote to the Board: I have been a loyal customer from Oct of



This is a letter I wrote to the Board:

I have been a loyal customer from Oct of ’06, the reason I chose Vonage was that we have family in Spain and we are able to talk to them on daily basis. I not only had 1 account I had 2 accounts. Always paid my bill on time, never called for problems, and just enjoyed the hassle free savings and convenience of your service.

On July 1st, I moved into a new home. In my new home cable is not available (span replacement), to my dismay I could not use my Vonage, Cable TV or High Speed Internet. Just so you understand my husband works for Comcast, so we don’t pay for Cable TV, we don’t pay for High Speed Internet and now we can get their Voip service as well. Now I find my self, paying for Bellsouth/ATT phone line, paying for DirecTV and paying for the slower than molasses in the wintertime DSL.

On July 10th I called Vonage to sadly disconnect my service. They noted my account of my intent but never disconnect my account. I called on 3 different occasions, 1st time I called from my cell (didn’t have home line) and was on hold for 45 min., hung up. 2nd time called again later in the evening so I won’t get charged minutes on my cell, was on hold for over an hour, someone picked up and disconnected the call. On the 3rd try I called from my office and had my assistant hold, that’s when I disco’d the account.

On Aug 30th, I get a call collecting a delinquent balance I had from Vonage. I explained that I paid June 21 thru July 20th and had disco’d the account on July 10th. The representative was very nice and advised that there was a note on the account but that I had to call account management. Again the process of being on hold started all over again. Today 9/11/07, I spoke to a very nice rep that was unable to credit my account, but was willing to give me a free month of service. Quite funny! I asked to speak to a supervisor (Bell agt # 11340), this rep stated that there was nothing she could do, I had to pay up. Not her problem I should have disconnected my account. I asked to speak to her supervisor, she said this is as high as it gets (CEO maybe). I need this resolved, I don’t want anything free, I just want the right thing done. Now it’s a matter of principle.

:evil: :twisted: I NEED ASSISTANCE



Read The Full Thread:

Fustrated with Cust Svc Need Advice


Really feel for you. I've tried to discounect several times. Every time I call

TeriM posted "This is a letter I wrote to the Board: I have been a loyal customer from Oct of" on 09/11/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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