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Vonage This does not sounds like an IP issue. This sounds like an analog issue of the Off



This does not sounds like an IP issue. This sounds like an analog issue of the Off Hook signal not being detected by the RTP300 when your phone is picked up. This would explain why you don't hear the IVR message when you do not hear a dial tone due to you still have SIP registration and device does not know your phone is picked up. This is also why you hear phone ring on an inbound call but when you pick up, no Off Hook signal is detected therefore the RTP300 does not send back a 200 OK alerting the proxy that you have answered your phone and to start an audio session. This would cause caller just to go to VM or whatever your default calling feature is set to at that time.

What makes me this think this is what the root cause is because you mention you have a cordless and wired phone connected to 1 line. This means your either using a splitter or home wiring to connect multiple phones. In these setups, it is quite common to experience voltage issues on the ananlog side which confuse people and make then think it is an IP issue. For testing purposes, I would connect just one phone directly to the RTP300 for a few days to prove if the splitter or home wiring as the cuplrit. I have seen these so many times over the past 5 years.



Read The Full Thread:

Intermittent non-connecting calls and loss of dial tone


Hi everybody, I'm having a problem which is hard to diagnose because it doesn't
Wow, I'm glad that I typed all that since you zeroed in on something I really thought
Are you SURE it's your end? I have one frequent called inbound on Alltel cellular
I agree with VonTechMgr in his reply but it could also be your internet connection
I really thought you were on to it, and your theory that it's between the phone receiver
Thanks for that tip; I didn't realize you could query the modem like that. I have
It's happening not just with my cell, but with my work phone, my wife's cell phone,
You had reported more then one issue. Which issue returned after not occurring
Thanks for checking in. The two issues of intermittently not being able to answer

VonTechMgr posted "This does not sounds like an IP issue. This sounds like an analog issue of the Off" on 11/28/2008

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