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Vonage This *99 thing also worked for me. I am on a Mac using OS X, and I could fax just fine
This *99 thing also worked for me. I am on a Mac using OS X, and I could fax just fine before with my Bellsouth line and my internal fax modem, but could no longer once I switched to Vonage.
I called Tech Support and spent 20 minutes or so with a nice guy who had trouble grasping the idea that I did NOT have an actual fax machine hooked up to my phone line. He had a strong accent, and I had to ask him to repeat a lot of things. Of course, I must have had a a strong accent to his way of thinking, too.
He did a couple of things that didn't work and called me back several times. He was very nice, but I didn't feel like he knew what he was talking about. Too bad I didn't check the forums first, but gee, I didn't even know there WERE Vonage forums. It's not like it's publicized anywhere on the Vonage site.
In any case, the tech guy ended up telling me that it just wasn't going to work for me. I would have to get a Vonage fax line because Vonage wasn't set up for "efax." I said it wasn't "efax" ... blah blah blah ... we just weren't on the same wavelength.
So, after seeing this in the foum, which I found by just Googling my faxing problems, I first put the *99 in the prefix field and the phone number with the 1 in front in the number field. That DIDN'T work. When I put the number all in the phone number field like this:
*99-1-206-555-2121
It worked just fine. I think the tech support people should at least be able to tell people about the *99. Shame on them.
Read The Full Thread: Using Fax and Vonage
• I am new to Vongae. Will I have problems using my fax over the vonage line?
• You shouldn't. There are some tweaks that you can find on this forum that will help.
• I will be using my Creative Modem Blaster V.92 to do most of my faxing through a computerized
• So have you tried faxing? Did it work all right?
• Presently, my Faxtalk system is still on my old line. I will try to figure out how
• I probably make 2 or 3 faxes a week over Vonage. Why is there an option to pay to send
• I agree. However for running a small business it looks better to have a separate
• Its target for people who need a dedicated fax line. Its less expensive than a voice
• I tend to send and receive a lot of faxes. When my main number gets ported over I am
• Yes, you will have problems faxing from Vonage. It just doesn't work.
redbird posted "This *99 thing also worked for me. I am on a Mac using OS X, and I could fax just fine" on 09/21/2006 |
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