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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage These results do look better except for the QoS portion. I'm not sure how to improve



These results do look better except for the QoS portion. I'm not sure how to improve QoS other than having a good QoS router and then giving Voip (or the device providing Voip) the highest priority. If you don't have a good router QoS setup your call quality will vary greatly depending on your current internet usage. If you look at this thread you'll see an explanation of how they calclulate QoS.

http://www.vonage-forum.com/ftopic2326.html

Also keep in mind that most cable internet systems get the best bandwidth during the day since most customers are at work. You want to test when you will have your worst internet connection which for me is in the evening after dinner until about 10pm.

In the previous post I thought the max. download pause (I think it was this) and the round-trip values weren't very good either. They weren't horrible, but not great.

I had spotty call quality in the past because I am a heavy internet user (lots of work from home over VPN, internet gaming, Slingbox, etc). I setup a Linksys WRT54GL with Tomato firmware on it to address my issues. Since then I have been fine.

Look, don't take this the wrong way, but your posts clearly indicate that customer service is very important to you. Why would you continue to consider Vonage after the so-so comments regarding cs?



Read The Full Thread:

I''m considering Vonage and....


I have a few concerns and I hope you would be kind enough to share your Vonage experience
I have been extremely happy with Vonage. The only contentious issue is their discontinuance
I will try to answer your questions in the order you posed them. 1. CS - I haven't
On the issue of customer service, you may never need it. If you do need it, it may
Here are the results of my speed test. However, I ran the test several times and
True, I may never need customer service. But when I DO need it and its BAD, I know
Ok Buddy! :roll: Go throw your cack and beans around somewhere else!
Sorry Mr. Moderator, but I was only trying to re-emphasize my point... Maybe
I switched to UniaTelecom 2 months ago due to a similar experience with Vonage
A few points for you to consider. 1. Overall I think Vonage Customer Service

butterman posted "These results do look better except for the QoS portion. I'm not sure how to improve" on 01/25/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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