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diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
In The Forum:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have

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Hard Wiring - Installation
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with

In The Forum:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
Scarborough, Onta

In The Forum:
Vonage Canada
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

I am looking for a
product that will
make my phone ring
louder so I can
hear using

In The Forum:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

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Vonage These problems have been going on for well over a month now. First, I've not been

These problems have been going on for well over a month now. First, I've not been able to retrieve my voicemail through the Vonage web page. Each time I try to retrieve my messages, the page states that I have no voicemail associated with my number (not true.) If I try going into voicemail settings or email notification, I'm routed to an error page (an error has happened, please try again later.) Exactly what time span are they referring to as 'later.' So far, 'later' has been over a month.

Each time I contact Technical support about this ongoing problem, I am asked to power cycle my Voip adapter. I find myself puzzled every time I'm told to do this - what does my adapter have to do with retrieving messages online through the server? Or is this simply an excuse to get me off the phone (power cycle the adapter & the call is dropped!)

This morning, there was an email from Vonage in my inbox stating that ticket #9020863 had been resolved. 'it's about time,' I thought, 'Finally, I'm able to pick up my messages online!' Not so... got the same error that I've been getting for the last month. 'Later' keeps getting longer & longer as the days go by.

So I called Vonage technical support. Again, I was asked if I power-cycled the adapter since I received that email. After looking up at the ceiling and rolling my eyes, I politely responded 'No, I did not try power cycling my adapter again!' I was told that by power cycling the adapter, I should be able to retrieve my messages online. Here's a newsflash, people, power-cycling the adapter is not going to resolve the fact that I cannot retrieve my messages online. Nor will it solve world poverty, nor will it cure Cancer, nor will it stop my dog from humping the neighbour's leg each time he visits. And, for the record, I did power-cycle the adapter after I hung up with the rep. Guess what... IT DIDN'T HELP!!!

The second ongoing problem I have is with caller ID. It only displays the phone number that is calling, never the caller who is phoning. I've explained to several reps over the past month that caller ID worked fine when I had my virtual number; this only began when my number was ported over from Bell. I was instructed yet again to power cycle my adapter. Guess what... I did it and IT DIDN'T HELP!!!

This is more of an annoyance than anything. In general, I find Vonage to be a very good alternative to the former monopoly known as Bell Canada. Most of my calls are long distance and at $39.99/mo, Vonage is a great price. And I do like one feature not available with Bell - being able to ring several numbers simultaneously, however, I have agreed to pay Vonage $39.99/mo for ALL of the advertised features, not just some of them. Is it not fair to assume that I'll receive all of the advertised features?

Rant mode 'off'.



Read The Full Thread:

Ongoing voice mail & caller ID problems

Well, I guess this thread must have raised some eyebrows. Today, I am finally able
I am having the exact same problems! As of today, I still cannot access my voicemail
I too am having the problem with my voicemail on the web. As for the caller ID, it

I e-mailed vonage about the online voicemail problem I was having and they fixed
I signed up a month ago. I'm in the St. Catharines area on Cogeco. I've had no
When I called and spoke with a Vonage technical support representitive yesterday

jcomm posted "These problems have been going on for well over a month now. First, I've not been" on 12/28/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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