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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
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many more
Dreamcast games
are opened up
recently.
...

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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage There isn't alot to go on here, but let me try. First it would be helpful if you could



There isn't alot to go on here, but let me try. First it would be helpful if you could detail what all of your equipment is. You mention that you just bought a Phone Adapter/Wireless Router, but you don't give the company that makes it or the model. Its also confusing that you are calling this a Phone Adapter/Wireless Router, but mention that you are using the Vtech device. This would seem to conflict since the Vtech is itself a Phone Adapter.

Based on this let me give you what my assumptions are and you can correct them if this isn't the case.

1. The Vtech equipment that you have today you got from Vonage and this was working just fine with your Vonage service before the introduction of the router. This would be the IP8100 model device that you see here: http://www.vonage.com/help.php?article=940&category=89&nav=3

2. The new wireless router that you bought is really just a router and not anther phone adapter. It would be very helpful to know what this device is.

3. You can make things work fine by going back and removing the router from the setup and using it as you did before.


The devices should be hooked up in the following order.

Cable Modem -> Wireless Router - > Vtech & PC(s)


Basically the router should be used as the place to connect everything that needs an internet connection, which should be your Vonage Vtech phone and any PCs that you have.

Detailed instructions are here on the Vonage site:
http://www.vonage.com/help.php?article=88&category=3&nav=3

If this doesn't work you need to explain what doesn't work and give details. Things like, the phone doesn't work by my PC does, or my PC works when connected to the router with a wired connection, but not wireless.

The first thing to verify is to make sure your new router is setup properly. To do this leave the Vtech out of the mix and simply hook up the router to the cable modem and a PC to the router.

See if you then have a connection.

Also make sure you follow the steps above that talk about powering everything off and then back on in the particular order.

Hopefully this will get you started.



Read The Full Thread:

vtech Broadband Phone with Phone Adapter/Wireless Router


- 1. Your location Tampa, Florida 2. Your ISP name and type (cable, DSL, wireless
Thank you for the reply. I actually got it sorted out thanks to a very willing

butterman posted "There isn't alot to go on here, but let me try. First it would be helpful if you could" on 05/22/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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