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Vonage There are a lot of variables that are currently unknown to really determined what
There are a lot of variables that are currently unknown to really determined what is the cause for your difficulty right now. According to your message, you reset everything. Does this mean pressing the "reset" button on any of the pirces of equipment you have? This is a very big no no. The reset wipes the configuration and restores the factory defaults. If anything was configured with special settings, they've all gone away. This could be one cause of some of your problems.
First thing to do is disconnect your Vonage device. Put it aside for now. Second, unpug the power from your Westell 327W (the "modem"). Make sure that the phone cord to your wall jack is connected to the DSL port of the Westell 327W. Leave everything else disconnected from the modem for now. Connect your PC to any of the Ethernet ports EXCEPT for E4. Connect the power back to your Westell 327W. Wait for the "DSL" light to be solid. The "Internet" light might be on, off, or flashing depending on the modem's settings. For now, ignore this light. Attempt to access the Internet on your computer. Make sure that you can open several websites, such as www.cnn.com, www.google.com, etc. If you can access the Internet, proceed to the next step.
Next, connect the Internet port (usually blue) of your Vonage device to one of the Ethernet ports of the Westell 327W except for E4. For now, leave the phone and anything else disconnected from the Vonage device. Connect the power back into the Vonage device. Allow a few minutes to start up (at least two). Connect your telephone to the phone port of the Vonage device and check for a dialtone. If you have a dialtone, you're done.
Read The Full Thread: Power light blinking red - cannont connect to Vonage network
• 1. Your location New York
2. Your ISP name and type (cable, DSL, wireless etc)
• Are those results with the Vonage router or not? If yes, run the tests again with
• Here are the results without the router. I changed to the 30kbps setting but can't
• no more suggestions ? :cry:
• Do you know anyone else with Vonage who could bring over their adapter and see if
• Also, does your DSL modem have routing and firewall capabilities built in? If
• I don't know anyone else with Vonage here...
I guess that's where my problem
• Contact your ISP, they will be able to assist you in reconfiguring your modem.
trekologer posted "There are a lot of variables that are currently unknown to really determined what" on 09/24/2007 |
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