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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage The speed test hosted on this site is an applet named "MySpeed". More information

The speed test hosted on this site is an applet named "MySpeed". More information about MySpeed can be found at

This test measures the available bandwidth between your computer and the web server hosting the test. The test results can be affected by a variety of factors including other applications running on your local machine, congestion at your ISP, specific bandwidth limitations between you and the target site and the load on the hosting server.

I am going to provide a very brief description of the test outputs here. For full descriptions please look at the FAQ .

Download: speed of an incoming http transfer Upload: speed of an outgoing http transfer QOS: quality of service is the minimum speed seen during the test divided by the maximum speed RTT: round trip time, the total time it takes from sending a packet to receiving a response MaxPause: longest single delay during transmission measured when reading data from the incoming sockets

The importance of these measurements? Obviously a certain minimum bandwidth in both directions is required for a Voip call. More importantly you need a high QoS number. A low QoS number will result in choppy, and possibly dropped, calls. When the QoS number is low packets are being explicitly dropped, or delivered out of order in which case they are also dropped. You could have a consistent good quality connection with a high RTT (this results in latency). On a Voip call latency expresses itself as a delay between the speaker and the listener. This phenomenon is also present in PSTN calls, particularly overseas calls, because of long transmission lengths or satellite relays. MaxPause is essentially a brief interruption of your connection. This can be caused by network congestion or by other applications running on your local machine. On Voip calls a large MaxPause results in drop outs for the length of the pause, and if long enough, a dropped call.

Acceptable Values

Vonage wants a minimum of 90 kbps in each direction to ensure high quality calls.

QoS: Should be in at least the 80's. However people have reported success with much lower scores. Unfortunately this test measurement is not useful unless you determine what is causing the low score. I don't put much stock in this QoS mechanism because it can be affected by many different causes and it is not based on a big enough sample to accurately reflect line quality.

RTT: Most callers notice round-trip delays when they exceed 250mSec, so the one-way latency budget would typically be 150 mSec. 150 mSec is also specified in ITU-T G.114 recommendation as the maximum desired one-way latency to achieve high-quality voice. *

MaxPause: Would ideally be less than 100. Meaning no dropouts more than 1/10th of a second. (Guess, refinements anyone?)

Action to take if you get inconsistent results from the Speed Test

Make sure that no other applications are running on your machine and repeat the speed test. This includes network applications such as email programs and IM clients, but also non-network programs like word processors and spreadsheets.
Most network problems occur on the link from your house to the ISP, particularly in the case of cable customers. File a complaint with your ISP and get them to look at the problem.
You can use a more detailed test such as PingPlotter to tray to find out exactly where and when you are having problems.

Why run the test at

This test more closely mimics the network activity experienced during a call. It will provide more explicit details about exactly what the problems are that are affecting your Voip call quality, but it does not identify the source of the problem.

Ping Plotter

By configuring PingPlotter to run using UDP packets to a network point near the Vonage system you can identify the location of a network problem. Because PingPlotter can be run continuously it can also check for problems that are periodic or intermittent.

Other notes

Run speed tests at multiple sites to eliminate problems at the desitnation site or on parts of the network in between. For example, something at the edge of Comcast's network is capping my upload speed at 2 Mbps to the vonage-forum site, but not to the Vonage site. Note that this also affects my QOS score detrimentally, this is another reason I don't place much emphasis on the applet QOS score, my Voip calls would never push that much data and so would never be capped.

Run speed tests that mimic the actual traffic that you expect. Test to the Boston server at because it is close geographically to Vonage in New Jersey.

Read The Full Thread:

How to Interpret Speed Test Results

Great job Scerruti!! Here is the information I culled from
In general it is hard to define "acceptable" results for the parameters for some
Forget the phone, try Pony Express Like tin cans and string As bad as a crummy

scerruti posted "The speed test hosted on this site is an applet named "MySpeed". More information" on 09/19/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

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